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Heart to Heart Caregivers ico

Heart to Heart Caregivers
- 8175 E Kaiser Blvd #217, Anaheim, CA 92808

Home health care service ★4.0

8175 E Kaiser Blvd #217, Anaheim, CA 92808, USA

4.0
***I hope this helps you and your loved ones ***** Poor communication* Does not return calls* Will Abruptly cancel your caregiver without advance notice* Does not seem to care how last minute cancelation will affect your elderly loved oneThe owner / care coordinator did not confirm with me or ask me if the caregiver she had sent my elderly mom was a good fit for moms needs, she just canceled without advance notice. I spent hours and energy training the care giver the PM routine only to have the coordinator cancel the caregiver . Wow ! Please think twice before using this agency.To make matters worse she did not return my calls for clarification or questions instead of calling back she complicates things by responding with text messages!!This office was suppose to be a source of respite, A help to struggling families trying to keep seniors at home, very disappointed. - Mia C
Heart to Heart Caregivers Overview Intro Detail Photos Location Reviews

Heart to Heart Caregivers Introduce

For families in Anaheim and the wider Orange County area of California, maintaining the health, independence, and dignity of elderly loved ones or individuals with disabilities is a top priority. Heart to Heart Caregivers stands as a local, dedicated resource offering compassionate and professional home care services. Based in Anaheim, this agency is focused on enhancing the quality of life for its clients by providing personalized, in-home support that allows individuals to thrive in the comfort and security of their own homes. Their decades of experience in the field are built upon a mission to deliver high-quality, trustworthy care that promotes independence, dignity, and overall well-being.

Heart to Heart Caregivers is committed to being more than just a service provider; they aim to be a genuine partner for struggling families, acting as a crucial source of relief and assistance. They understand the significance of matching clients with caregivers who not only possess the necessary skills but also share a compatible personality, believing in the power of building strong, trusting relationships. The company strives to meet the highest standards of professionalism and safety, operating as a licensed and insured caregiving company proud to serve the local community, including veterans.

However, families seeking their services must note the wide spectrum of customer experiences. While many clients report "exceptional service," praising the "compassionate, professional, and reliable care" that brightens a loved one's day and forms a genuine bond, others have expressed significant disappointment with communication issues. Specifically, some reports cite "poor communication," unreturned calls, and the abrupt cancellation of caregivers without adequate advance notice, which can severely impact dependent elderly loved ones. Prospective clients should consider both the testimonials of exceptional, professional care and the feedback regarding administrative and scheduling difficulties when making a choice for their family's well-being.

Location and Accessibility

Heart to Heart Caregivers is centrally located in Anaheim, California, a location that allows them to efficiently coordinate services across Orange County. Being situated within a major business center in the area provides a professional environment for administrative functions and family consultations.

The office address for Heart to Heart Caregivers is:

8175 E Kaiser Blvd #217, Anaheim, CA 92808, USA

The facility is designed with client and visitor convenience in mind, particularly for those with mobility needs. The agency highlights its commitment to accessibility with the provision of key features at its physical location:

  • Wheelchair accessible entrance: Ensuring easy and safe entry for all visitors, including seniors and those with physical limitations.
  • Wheelchair accessible parking lot: Providing designated and convenient parking near the entrance to reduce distance and effort for individuals using mobility aids.

This attention to physical accessibility demonstrates a fundamental understanding of the client base they serve and their commitment to accommodating the needs of the community.

Comprehensive Services Offered

The services provided by Heart to Heart Caregivers fall under the category of non-medical home care, focusing on assistance with activities of daily living (ADLs), companionship, and specialized support to keep individuals safe and comfortable at home. They offer a range of personalized care options available on a flexible, 24/7 schedule to meet the unique needs of each client. This flexibility is key for Orange County families managing dynamic care situations.

The extensive service portfolio includes:

  • Personal Care Assistance: Help with essential daily hygiene tasks, including bathing, dressing, grooming, and incontinence care.
  • Companionship and Emotional Support: Engaging clients in meaningful conversations, playing games, accompanying them on outings, and actively listening to brighten their day and reduce feelings of isolation.
  • Mobility Assistance and Transfers: Support for individuals with mobility issues, assisting them with navigating their homes, moving between locations, and using assistive devices like wheelchairs and walkers.
  • Respite Care Services: Short-term relief for family caregivers, ensuring the family member receiving care benefits from social interaction while the primary caregiver takes a much-needed break.
  • Specialty Care: Tailored support for specific conditions, including assistance with managing chronic conditions, as well as specialized Alzheimer's and Dementia care.
  • Homemaker and Lifestyle Support: Services such as light housekeeping (cleaning, laundry), meal preparation, assistance with feeding, grocery shopping, and running errands.
  • Health Management Assistance: Providing medication reminders, monitoring vital signs and health conditions, and assisting with communication with healthcare providers.
  • Transportation Assistance: Accompanying clients to medical appointments, social outings, or running personal errands.
Key Features and Highlights

Heart to Heart Caregivers has built a reputation on several key operational and relational strengths that appeal to local families seeking reliable in-home support in Southern California.

  • 20 Years of Service: The company notes its long-standing presence in California, claiming 20 years as a preferred provider for in-home care services, which speaks to a deep institutional history and experience base in the industry.
  • Government and Health Plan Partnerships: They hold long-term contracts as a provider for key organizations, including the Veteran Administration, CalOptima, Regional Center of Orange County, and Scan Health Plan, significantly expanding access to care for numerous community members.
  • Compassionate, Welcoming Environment: Client reviews often highlight the caregivers' ability to create a "warm and welcoming environment," providing exceptional emotional support, genuine friendliness, and a bond that brings "immense comfort" to the family.
  • Flexible, 24/7 Availability: Services are available on a flexible schedule, from a few hours a day to round-the-clock, 24/7 care, ensuring clients can receive the necessary support whenever they need it.
  • Licensed and Insured: Operating as a licensed and insured company provides families with a layer of professional and financial assurance regarding the quality and safety of the services provided.
  • Holistic, Personalized Approach: They focus on holistic care, addressing both the physical and emotional well-being of the client through customized care plans developed in close partnership with the family.
Contact Information

For Orange County families, Veterans, or individuals covered by their partner health plans looking for in-home care solutions, the administrative team is available during standard business hours to discuss needs, assess care requirements, and initiate services.

Office Address: 8175 E Kaiser Blvd #217, Anaheim, CA 92808, USA

Phone: (714) 923-7998

Mobile Phone: +1 714-923-7998

Interested parties are advised to call the listed phone numbers to start the consultation process and inquire about the availability of specific care services and caregivers.

What Is Worth Choosing

Choosing Heart to Heart Caregivers is often a choice for deeply compassionate, high-quality, and professionally delivered personal care, as described by many satisfied clients. For those whose needs align with the positive testimonials—those seeking caregivers who genuinely care, actively listen, and build comforting bonds—this agency can be an "exceptional" resource that truly brightens a loved one's life. Their extensive experience (20 years) and partnerships with major organizations like CalOptima and the VA also make them a highly accessible option for many in the Orange County community who rely on such coverage.

However, the value proposition is significantly qualified by administrative consistency. It is critical for families to weigh the high praise for the direct care staff against the serious concerns raised about management communication and scheduling reliability. The reported issues of "poor communication" and "abruptly cancel your caregiver without advance notice" are crucial considerations, as consistency is paramount for the safety and well-being of elderly and disabled individuals. A family seeking a reliable source of respite and a smooth, uninterrupted care routine must ensure they have a clear understanding of the agency’s scheduling procedures and communication channels. Therefore, while the quality of the hands-on care can be phenomenal, choosing Heart to Heart Caregivers requires a thorough discussion with the administration upfront to mitigate potential logistical risks and ensure the service truly provides the hoped-for "respite" and support.

Heart to Heart Caregivers Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Heart to Heart Caregivers Photos

Heart to Heart Caregivers Picture 1Heart to Heart Caregivers Picture 2Heart to Heart Caregivers Picture 3Heart to Heart Caregivers Picture 4Heart to Heart Caregivers Picture 5Heart to Heart Caregivers Picture 6Heart to Heart Caregivers Picture 7Heart to Heart Caregivers Picture 8Heart to Heart Caregivers Picture 9Heart to Heart Caregivers Picture 10

Heart to Heart Caregivers Location

Heart to Heart Caregivers

8175 E Kaiser Blvd #217, Anaheim, CA 92808, USA

Heart to Heart Caregivers Reviews

An average rating of ★4.8 from 15 user reviews.

company

★ 5★ 4★ 3★ 2★ 1

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