New Wave Home Care - Senior Care Pasadena Introduce
For California families navigating the complexities of senior living and long-term care, securing compassionate, professional, and reliable in-home support is paramount. New Wave Home Care in Pasadena, CA, stands out as a locally-owned and highly-trusted provider of non-medical senior care. Recognized not just as a Home health care service, but also as a vital source of Home help and support, this agency is deeply committed to ensuring that seniors and other adults in the San Gabriel Valley can live safely, comfortably, and with dignity in their own homes.
The philosophy at New Wave Home Care is built on the belief that personalized, one-on-one attention in a familiar environment is the best possible care model. Since its founding, the company has dedicated itself to providing exceptional service that often begins after a hospital stay or rehabilitation, but quickly evolves into long-term, specialized care for chronic conditions like Alzheimer's disease. The focus on reliable scheduling, communication, and a "family-like" environment for both clients and caregivers has established them as a premier choice for comprehensive senior support in the Pasadena area. They are the essential local resource for families seeking a seamless care transition and peace of mind.
New Wave Home Care’s office is strategically located to efficiently serve the entire Pasadena community and the broader San Gabriel Valley. This localized presence ensures that the office staff can maintain close communication with caregivers and rapidly respond to the scheduling needs of local families.
The administrative center is located at: 1350 N Altadena Dr Suite B, Pasadena, CA 91107, USA.
Understanding that family members or clients with mobility issues may need to visit the office, the location offers excellent physical accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
New Wave Home Care offers a wide array of non-medical services, expertly tailored to meet the evolving requirements of seniors, from light assistance to intensive, specialized care. Their service model emphasizes flexibility and the ability to "step up" care as a client's needs change over time.
The primary categories of support include:
- Specialized Dementia and Alzheimer’s Care: Trained caregivers provide compassionate support specifically designed for those with cognitive decline, focusing on routine, engagement, and safety in the familiar home environment.
- Personal Care: Dignified assistance with daily tasks, including bathing, dressing, grooming, hygiene maintenance, and toileting/incontinence care.
- Chronic Conditions Care: Support tailored for individuals managing long-term health issues, focusing on adherence to care plans and maintaining comfort.
- Respite Care: Temporary relief for primary family caregivers, ranging from a few hours to overnight support, ensuring the family can rest while the loved one receives continuous, high-quality attention.
- Hospital to Home Transitional Care: Specialized support to ensure a safe and smooth recovery period after a hospital stay or rehabilitation, focusing on follow-up care and fall prevention.
- Senior Companionship: Social interaction and emotional support to combat loneliness, fostering a client’s happiness, health, and comfort.
- Light Housekeeping: Assistance with general household chores and organization to maintain a clean, safe, and pleasant living space.
- Help with Errands and Transportation: Safe, reliable service for attending medical appointments, running necessary errands, and community engagement.
- Medication Reminders: Ensuring clients take their prescribed medications correctly and on schedule.
- Fall Prevention: Proactive safety measures, monitoring, and assistance with mobility to minimize the risk of accidents within the home.
- Hospice Support: Non-medical, comfort-focused assistance provided in collaboration with a clinical hospice team.
What truly sets New Wave Home Care apart as a trusted partner in the senior care landscape of California is their operational model and unwavering commitment to both client and staff satisfaction.
Key highlights that distinguish this service:
- Locally Owned and Operated: Unlike many competitors that are large national franchises, New Wave Home Care is locally owned, ensuring the management team is invested in the immediate community and able to provide rapid, hands-on, and personalized attention to every client.
- Exceptional Caregiver Reliability and Staff Support: The agency prides itself on finding a substitute caregiver to cover a shift every time a primary caregiver is absent due to personal leave or vacation. This 100% coverage reliability is a major peace-of-mind factor for families.
- Flexible and Scalable Care: The ability to seamlessly and gradually "step up the amount of time" a client needs care, from part-time companion care to round-the-clock attention, is a consistent highlight for long-term clients managing progressive conditions.
- Commitment to Employees: An employee review praises the agency for working with the caregivers' needs and for listening to staff input, cultivating a "family" environment that results in loyal, motivated, and high-quality staff who genuinely care about their clients.
- Rigorous Screening Process: Caregivers complete a comprehensive screening process that includes competency testing, ethics and personality testing, and thorough background and reference checks, ensuring that only the most qualified and compassionate individuals are hired.
- Proactive Communication: Caregivers are praised for doing a "great job of communicating any issues and/or asking questions" with the family, fostering a collaborative partnership between the care team and the client’s loved ones.
To discuss care options, request a free in-home consultation, or speak with a care coordinator about your specific needs, the New Wave Home Care team is available and highly responsive.
- Address: 1350 N Altadena Dr Suite B, Pasadena, CA 91107, USA
- Phone: (626) 667-2280
- Mobile Phone: +1 626-667-2280
When California families in the San Gabriel Valley face the challenge of finding long-term in-home care, especially for complex needs like Alzheimer's disease, the choice of New Wave Home Care is validated by their proven history of competence and compassion. The reviews speak directly to the agency’s strength: the ability to provide reliable, scalable, and kind service.
It is worth choosing New Wave because their service transitions smoothly from short-term recovery to long-term chronic care, a critical factor for seniors whose needs are constantly changing. The client review mentioning their mother's journey from knee replacement rehab to ongoing Alzheimer's care highlights this seamless, trusted evolution of support. The assurance that the agency was "always able to find a substitute to cover that shift" demonstrates a logistical excellence that eliminates a major source of stress for family caregivers: the fear of care gaps.
Furthermore, the agency's commitment to its caregivers is a direct benefit to the client. The heartfelt testimonial from a caregiver, who proudly calls New Wave a "FAMILY," underscores a positive work environment where staff feel valued and listened to. This results in caregivers who are not just reliable but also "kind and respectful," and who stay with the company for the long term—offering the beloved consistency that is vital for clients, particularly those with dementia. New Wave Home Care offers a rare combination of superior operational reliability, specialized expertise, and a genuinely compassionate, local approach.
New Wave Home Care - Senior Care Pasadena Inside
Home Health Care Service
- Alzheimer’s and Dementia Care
Our mission is to give your loved one the highest possible quality of life and to give you peace of mind. Don’t let the challenges of dementia overwhelm you or your loved one—trust our in-home caregivers to help alleviate the overwhelming stress, frustration, and fear that accompany Alzheimer’s.
- Chronic Conditions Care
Senior care is often complicated by chronic conditions like diabetes and terminal illness, but you can trust our staff of senior caregivers to give loved ones the special care they need, like monitoring health, preparing meals, scheduling medications, and more.
- Fall Prevention
Protect senior loved ones from the leading cause of injury and death for those aged 65 and older: falls. Our free home safety assessment will help you find and fix high-risk problem spots that could lead to a life-threatening fall.
- Hospice Support
Home is where the heart is. That’s why our skilled, sensitive caregivers provide 24-hour in-home hospice support services—to help family members, their loved ones, and their hospice providers better cope with the many burdens that come with end-of-life care.
- Hospital to Home
Safeguard against those problems that so often cause hospital re-admissions, such as missed medications, lack of in-home care, inadequate follow-up care, and lack of transportation. Our transition care services help keep your senior home safe.
- In-home senior care
At New Wave, we focus on being adaptable to the specific needs & preferences of our clients to enable them to maintain their independence, dignity and have the best possible quality of life.
- Medication Reminders
If your loved one suffers from depression, chronic pain, memory loss, or dementia, our professional caregivers can help keep their medication schedules on track, which can help avoid frustrating hospital re-admissions and avoidable emergency care.
- Personal Care
Our personal care services help spare loved ones the embarrassment they may feel for needing help to accomplish daily tasks like bathing, grooming, and cooking. Having a professional caregiver gives them the care they need without sacrificing their sense of dignity.
- Respite Care
Although it is often hard for families to admit that they need a rest when caring for other family members, it is vital that they get it. Respite care gives family caregivers the breaks they need to maintain their own physical and emotional health.
- Senior Companionship
There is more to the life of an elderly person than just meeting the day-to-day needs. We place the highest value on serving the unique needs of each client with the greatest respect for their individuality.
- Transportation
Lack of transportation can leave home-bound seniors at risk for loneliness, depression, and lack of meaningful companionship. Our reliable, flexible caregivers help active seniors safely get where they want to go.
Home Help
- Help with Errands
Our personal senior home care services can provide help with chores like meal preparation, grocery shopping, and escorting them to appointments.
- Light Housekeeping
Our personal senior home care services can help clients with light housekeeping like dishwashing, vacuuming, pet care, and laundry.
New Wave Home Care - Senior Care Pasadena Details
Service options
- Language assistance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Debit cards
- Credit cards
New Wave Home Care - Senior Care Pasadena Photos










New Wave Home Care - Senior Care Pasadena Location
New Wave Home Care - Senior Care Pasadena
1350 N Altadena Dr Suite B, Pasadena, CA 91107, USA
New Wave Home Care - Senior Care Pasadena Reviews
caregivermomteamclockconditioncommunicationknee replacementdutiesadultsplan
★ 5★ 4★ 3★ 2★ 1We used New Wave upon a recommendation from the rehab facility my mom was at after knee replacement surgery. So glad we used them for my mom's ongoing care for Alzheimer's disease. New Wave was easy to work with, caregivers were reliable and kind, office staff very nice and helpful. We gradually stepped up the amount of time we needed care for my mom and New Wave was always able to find caregivers for these added hours. Caregiver absences happen due to vacation, personal, etc. - New Wave was always able to find a substitute to cover that shift. They are quick and flexible in responding. The most important part is the quality of caregivers - we found them to be very good, kind and respectful of the the client and family. Caregivers do a great job of communicating any issues and/or asking questions, with family. I'd highly recommend New Wave!
July 01 · miller timeNew Wave Home Care, they're the BEST! I know because I am one of their caregivers. I thought I'd only be there for a few months, but a year and a half later I am still here. Working full time. They really care about their clients by keeping them happy, healthy and comfortable. The same goes for the staff, they work with our needs and wants and most of all they LISTEN, to what the clients and staff has to say to make everyone HAPPY. I'm PROUD to be part of the New Wave Home Care FAMILY.
September 16 · Davonee SouNew Wave Home Care provided caregivers for my mother during the last 12 years of her life. At first, they provided companion care on a part-time basis, and eventually Mom needed round the clock care. I highly recommend them for many reasons.Often New Wave caregivers would remain for many months, if not for years. We had several that remained for 4-5 years, because they were truly caring and they kept Mom safe and healthy. When we needed to change caregivers, due to Mom's changing condition or because we felt they were not a good fit, New Wave responded and worked with us to get a good caregiver.The office staff provides Care Coordinators, an RN, billing assistance, and more. The owner, Sam Gopinathan, is very involved in the day to day running of the business and maintaining the quality of the care for clients.I recommend working with an agency for many reasons: they find a replacement if a regular caregiver calls out due to illness or vacation, they handle the payment including taxes, etc., they handle hiring, firing, and vetting caregivers, and they supported our family as we navigated Mom's changing condition.
July 21 · Mary LindgrenWe have been very pleased with the services New Wave Home Care provides! As Geriatric Care Managers we are only as good the team we surround ourselves with. About Senior Solutions has enjoyed a strong working relationship with New Wave and many of our clients over the years. Working with vulnerable adults and embracing excellent support is essential to moving a solid care plan forward. New Wave is an outstanding service provider and team player when it comes to client support and care.
July 08 · Mary WinnersNew Wave Home Care is a wonderful company to work with. Their caregivers are compassionate, reliable, and well-trained. As a hospice provider, we especially appreciate the support they offer through Susan, a retired nurse on their team, who works closely with our hospice nurses and their caregiving staff. This extra layer of clinical insight is invaluable and truly enhances the quality of care we’re able to provide together.Sam, the owner, is incredibly compassionate and committed to making sure clients and families feel supported every step of the way. Angie, from Business Development, is always professional, responsive, and caring — it’s clear that she genuinely values building meaningful relationships.Highly recommend New Wave Home Care for anyone looking for trustworthy, high-quality caregiving services.
July 07 · Dani Yamamoto
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