American Care Services Introduce
Introduction / Overview
For California families seeking compassionate and reliable non-medical support for their loved ones, American Care Services, Inc., located in Cerritos, CA, stands as a dedicated provider of in-home care solutions. Understanding that the desire to age in place—or recover in the comfort of one's own home—is paramount, the agency focuses on delivering high-quality, personalized support that enhances dignity, independence, and overall quality of life. The core of their offering is non-medical in-home care, which includes essential assistance with daily living activities, companionship, and specialized support for challenging conditions like Alzheimer's and dementia, as well as compassionate hospice care assistance.
With a commitment to excellence, American Care Services ensures that all caregivers are licensed, bonded, and insured W-2 employees. They undergo extensive training and are thoroughly screened, including checks for CPR certification and required criminal background clearances. This professional structure is designed to provide maximum security and peace of mind to clients and their families across Los Angeles and Orange Counties. Their services are crucial for seniors and individuals recovering from illness or surgery who require consistent, kind, and professional care without the need for skilled nursing services.
The company prides itself on being a responsive and accessible resource, often able to place a caregiver in the home very quickly after receiving a call, a quality that is deeply valued by families facing urgent care needs.
Location and Accessibility
American Care Services maintains a centrally located office in the thriving community of Cerritos, California, making it easily accessible for administrative and consultative needs for families throughout the region. This strategic location allows the agency to efficiently coordinate and dispatch their care team to residences across a wide service area in Southern California.
The primary office is situated at:
18000 Studebaker Rd # 700, Cerritos, CA 90703, USA
In line with their commitment to client and family comfort, the office facility offers important accessibility features. Specifically, the location includes a wheelchair accessible entrance and a wheelchair accessible parking lot. These accommodations ensure that clients with mobility challenges and their families can visit the office for consultations or meetings without undue difficulty. This attention to physical accessibility mirrors the agency's broader dedication to making essential care services accessible to everyone in the community.
Services Offered
The scope of care provided by American Care Services is categorized as non-medical, focusing on activities that support the daily comfort, safety, and emotional well-being of their clients. Services are highly flexible, offered with varying schedules from short hours to 24-hour, live-in/live-out support, accommodating the unique needs of each client.
The key non-medical in-home care services include:
- Personal Care Services: Assistance with essential daily tasks such as bathing, grooming, dressing, toileting, and personal hygiene, all delivered with dignity and respect.
- Companion Care: Providing joyful companionship, social engagement, friendly conversation, and emotional support to combat loneliness and isolation, a crucial element for overall health.
- Senior Assistance: Comprehensive support for daily routines, mobility assistance, walking, and fall prevention to help elderly clients maintain independence and confidence at home.
- Specialized Dementia and Alzheimer’s Care: Trained caregivers provide a safe, structured, and patient environment, helping clients manage cognitive challenges and navigate daily life with dignity.
- Hospice Care Assistance: Compassionate, non-medical support for chronically and terminally ill patients and their families, focusing on comfort, companionship, and dignity during end-of-life care.
- Hospital Companion Care: Providing emotional support and non-medical assistance during hospital stays, ensuring patients are never alone and easing the stress of a medical facility stay.
- Respite Care: Offering much-needed breaks for family caregivers, ensuring their loved ones receive continuous, trusted care while they tend to personal needs or simply rest.
- Household Support: Assistance with tasks such as light housekeeping, laundry, linen changes, meal planning and preparation, grocery shopping, and running errands.
- Medication Reminders and Monitoring: Ensuring medications and fluid intake are taken at the correct times, without administering the medication itself.
- Transportation Services: Escorting clients to medical appointments, social events, or other essential destinations.
Features / Highlights
American Care Services is distinguished in the Southern California care market by several important operational and quality features that directly benefit their clients and their families:
- Licensed, Bonded, and Insured Caregivers: The agency's commitment to professionalism is underscored by ensuring all caregivers are W-2 employees, fully licensed, bonded, and insured, which provides a layer of protection and reliability for clients.
- Thorough Caregiver Screening and Training: Every caregiver is required to undergo extensive training, hold current CPR certification, and pass all mandated criminal background checks and health screenings, including for COVID-19, TB, and Hepatitis B.
- Responsive and Quick Placement: They are noted for their diligence and ability to place a caregiver in the home very quickly, often easing a family's burden during an unexpected or urgent need for support.
- Acceptance of Long-Term Care Insurance: To make quality care more accessible and affordable, the agency accepts long-term care insurance, assisting families in navigating coverage options.
- Dedication to Communication and Accessibility: Key personnel, such as the director, are described in customer feedback as being consistently available to hear concerns and diligent in ensuring the care experience is easy and accessible for the family.
Contact Information
For California residents in Cerritos, Los Angeles County, or Orange County who are ready to discuss their in-home care needs, the agency is available for consultations and service inquiries.
- Address: 18000 Studebaker Rd # 700, Cerritos, CA 90703, USA
- Phone: (657) 532-7506
- Mobile Phone: +1 657-532-7506
The team encourages prospective clients to reach out to schedule a complimentary consultation to develop a personalized care plan tailored to their specific circumstances and health objectives.
What is Worth Choosing
American Care Services is a worthy choice for Southern California families primarily because of its focus on providing deeply compassionate, professional, non-medical care that supports the client's independence. Their specialization in crucial areas like dementia care, Alzheimer’s care, and end-of-life assistance ensures that clients facing complex emotional and physical challenges receive the specific expertise they need to maintain dignity and comfort at home. The professional structure—using licensed, bonded, and insured W-2 employees—offers a degree of reliability and accountability that is paramount when inviting a caregiver into your private residence.
However, it is vital for local users to also conduct thorough due diligence, as is standard when selecting any service provider. While customer feedback highlights the compassionate nature of the caregivers and the quick response time in caregiver placement, one reported instance of a significant billing and payment discrepancy suggests the importance of closely monitoring all financial transactions and maintaining clear, documented communication with administrative personnel. Prospective clients should feel empowered to ask for clear explanations of all charges and maintain copies of all payment documentation to ensure a seamless and trusting relationship. When chosen with careful oversight, American Care Services can provide the high-quality, non-medical assistance that allows seniors and ill individuals in the Cerritos area to live safely and comfortably at home.
American Care Services Services
Home Health Care Service
- Non-medical in-home care services
American Care Services Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
American Care Services Photos
American Care Services Location
American Care Services
18000 Studebaker Rd # 700, Cerritos, CA 90703, USA
American Care Services Reviews
lawcaregiversmy mother
★ 5★ 4★ 3★ 2★ 1Please be aware of American Care Service Inc, in Cerritos CA.I used American Care Services for hospice care for my mother in law.The caregivers we wonderful to my mother in law in her time of need for 24/7 care. They also helped me thru a difficult time when I lost my mother in law.As the final invoice was sent to me I sent a check for the final payment. Check was deposited in American Care Service account.I was then called by the account representative the same day check was deposited. "stating their bank had advised that if my check bounced, their bank would not reimburse American Care Services for the funds" The check was given back to theaccount representative, but keep in mind their bank ran the check as a deposit and cleared my account 1st check. Even though the bank did not have a physical check they still cleared the check without me knowing.So I thought American Care Services need to be paid, I asked the representative to bring the 1st check back and I will write you a new check under another account.Representative deposited 2nd check and I check my account the next day and both checks have cleared to pay the one invoice.I was in contact with the representative, (yes, I should of been calling the company) and I have been given every excuse as to why they cannot return my money this has been going on for a month.I called my bank and was told by an account representative. that this is fraud. I also been told by the account representative at American Care Services its out of his hands It's in some other departments hand. I have asked for names and phone numbers with no luck. This issue has now gone on for a month.Yes, I was naïve and should of handled the situation sooner.Please be aware when choosing American Care Services, Inc. for care for your love ones.
October 11 · Lorie JohnsonAmerican care services were able to place a caregiver in the home very quickly when I called for my brother-in-law. Sayeda was always available to hear my concerns and was diligent in making the experience easy and accessible for us. I would highly recommend this service!
June 17 · Sarah MartinezIt was a big relief to find American Care Services. Every person they have sent to me has been kind, knowledgeable, and professional. Knowing my mom is in such good hands gives me a lot of peace.
May 17 · Karin PeavyI would highly recommend!
October 25 · Jessica Candee Alexander
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