Soteria Home Health Agency Introduce
For residents in the California region, having access to reliable, professional, and compassionate home health care services is essential for recovery, managing chronic conditions, and maintaining independence. Soteria Home Health Agency, Inc. is a dedicated provider of comprehensive health care services for homebound individuals, operating under physician's supervision. Their commitment is to bring "Care with Compassion, Dignity and Respect" directly to your place of residence, ensuring that clients can receive structured, well-planned, and personalized health care without the stress of frequent travel to a facility. This approach allows clients to remain in the comforts and familiar surroundings of their own homes, close to loved ones, which can significantly benefit overall well-being and recovery.
The agency’s services are built on the principle of providing full physical and emotional support, focusing on both the client’s medical needs and their quality of life. The professionals at Soteria Home Health Agency aim to enable patients and their families to function independently at home, ultimately increasing comfort and improving overall health outcomes. They are dedicated to delivering specialized health care that is highly individualized to the needs of each client in the Los Angeles area.
A crucial part of their commitment to care involves a collaborative process that seeks to develop a personalized system of support. This relationship-based approach is intended to lay a solid foundation of care that adapts as the client's needs evolve. The goal is always to provide an elevated level of care that seamlessly fits into the household, ensuring a sense of normalcy and dignity for the client.
Location and Accessibility
Soteria Home Health Agency, Inc. is conveniently situated in the heart of Inglewood, California, making it a local resource for communities in the surrounding Los Angeles County area. While the nature of a home health agency means the professionals travel to the client, having a dedicated local base is important for administrative support, coordination of care, and community engagement. The physical address for the agency's office is:
- Address: 959 N La Brea Ave, Inglewood, CA 90302, USA
For clients, families, and referring physicians who may need to visit the office, the location is planned with accessibility in mind. The facility is equipped with a wheelchair-accessible entrance and offers wheelchair-accessible parking, demonstrating a commitment to ensuring that physical limitations do not pose a barrier to consultation or administrative needs. The agency offers service hours Monday through Friday from 9:00 am to 5:30 pm, with professional staff also available On Call After Hours, Weekends & Holidays for critical needs, emphasizing continuous, reliable support.
Services Offered
Soteria Home Health Agency is a Medicare-certified provider offering a comprehensive array of skilled health care services to individuals who meet the criteria of being under the care of a medical doctor and are homebound, requiring intermittent skilled care. The services available are designed to cover a wide spectrum of in-home needs, from complex medical treatments to essential support for daily living. These services include:
- Skilled Nursing Care: Provided by Registered Nurses (RN's), including skilled assessment, evaluation, intervention, medically prescribed treatment, IV Infusion (Antibiotics, IV Fluids), Injections (Insulin, B12, Other IM & SQ Injections), advanced wound care, and personalized teaching on topics like diabetes management and medication.
- Physical Therapy (PT): Evaluation and treatment plans to help patients regain mobility, strength, and overall function related to neuromuscular and musculoskeletal systems, including instruction on the use of assistive devices like wheelchairs, canes, and crutches.
- Occupational Therapy (OT): Focuses on restoring and enhancing an individual's ability to perform daily activities (Activities of Daily Living or ADLs), working to increase daily living skills and maintain independence.
- Speech Therapy: Counseling and diagnostic testing to help patients understand and communicate more effectively, and assess the benefits of devices such as hearing aids.
- Medical Social Services: Assistance for patients and their families with social and emotional concerns related to illness, securing continuity of care after hospital discharge, and connecting with community resources.
- Home Health Aide Services: Assistance with activities of daily living (bathing, dressing, grooming, etc.) and personal care, checking vital signs, light housekeeping, and meal preparation for patients and their family.
- Nutritional Guidance: Consultive services provided by a Registered Dietitian to promote optimal patient nutrition.
- Specialized Programs: Including support for Developmental Disability, Asthma Remediation, and Behavioral Health Support, depending on individual client needs.
- Durable Medical Equipment Arrangement: Facilitating arrangements for necessary equipment such as commodes, wheelchairs, walkers, hospital beds, and respiratory equipment.
Features / Highlights
The agency distinguishes itself through several key features that enhance the quality and personalization of the in-home care experience for California residents:
- Medicare Certified: As a Medicare Certified Home Health Agency, the services provided are held to standards set by the Centers for Medicare & Medicaid Services (CMS).
- Comprehensive and Collaborative Care Planning: The agency emphasizes developing a customized Plan of Care with the client and their household, ensuring the care is centered around the client's Activities of Daily Living (ADLs) and unique requirements.
- Focus on Patient Independence: A core objective is to instruct patients and their families on self-care and medical management, enabling the patient to function as independently as possible at home.
- Accessibility: The physical office location offers both a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating consideration for individuals with mobility challenges.
- Around-the-Clock Support: The agency offers On Call After Hours, Weekends & Holidays service, providing a safety net for clients needing assistance outside of standard business hours.
- Range of Specialized Services: The breadth of services, including skilled nursing, various therapies, and specialized care for conditions like Developmental Disabilities and Asthma, allows for comprehensive care management under one agency.
Contact Information
For those in the California area seeking home health care services or looking to make a referral, the agency is easily reachable:
- Office Address: 959 N La Brea Ave, Inglewood, CA 90302, USA
- Phone: (310) 672-6200
- Mobile Phone: +1 310-672-6200
Office hours are typically Monday - Friday, 9:00 am - 5:30 pm, with medical staff on call for after-hours and emergency needs, though for true emergencies, one should always call 911.
What is Worth Choosing
Choosing a home health agency is a deeply personal and critical decision for any Californian family facing health challenges. Soteria Home Health Agency is worth considering due to its full spectrum of Medicare-certified, skilled services brought directly to the home. The agency's core philosophy, "Care with Compassion, Dignity and Respect," is reflected in its commitment to relationship-based support and collaborative care planning.
Feedback from local users highlights the dedication of individual staff members who are noted for their exceptional work and for genuinely listening to and addressing questions and concerns, as exemplified by a review praising specific nurses and a coordinator for their "exceptional job" and being a "blessing." The emphasis on pairing a comprehensive medical standard of care with personalized, emotional support aims to ensure that the client’s quality of life is protected and improved. While all health care providers strive for excellence and may face challenges, the agency's dedication to providing a strong range of services—from IV infusion and advanced wound care to physical and occupational therapies—in the comfort and familiarity of a California home makes it a valuable resource for those needing to maintain independence and heal with dignity. The availability of diverse services tailored to various needs, including pediatric and adult care, and the commitment to accessibility at the administrative level, all contribute to a compelling choice for home health care in the greater Inglewood and Los Angeles region.
Soteria Home Health Agency Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Soteria Home Health Agency Photos
Soteria Home Health Agency Location
Soteria Home Health Agency
959 N La Brea Ave, Inglewood, CA 90302, USA
Soteria Home Health Agency Reviews
I called to inform them the nurse that was coming to my house for home health was hours late and he called after I left two times in a row. I also let them know that the nurse was marking down an hour of being here at the house and he would be here on 20-40 minutes. I asked if there is someone else that would be on time and not lie saying I no-showed twice in a row. They decided to drop me because I had a complaint about the nurse and wanted a new one or get the nurse to be somewhat on time. This is all around horrible service and I would never use them again!
March 14 · Darryl C IISo far, it’s a great agency! Christina listens to you and answers all of your questions and concerns!!! The nurses, wow!!! No words can’t describe the great work the nurses Wilson and Ike have done. They have done an exceptional job!! They have been a blessing!!!! Very happy with this agency!!!!!!😊😊😊😊😊😊😊😊😊
June 25 · erica tomasThis place is horrible! Do not waste your time with this level of incompetence. They are incapable of providing the services they are hired to perform. If you are referred to them by your doctor DO NOT accept it. You will be sorry!
May 26 · Bridgette Peytonwow!! beyond poor customer service, they don't heard your concerns and talk over you and talk back.
January 05 · Marissa Alvarez
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