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Sierra Healthcare Partners
- 2060 Marengo St, Los Angeles, CA 90033

Home health care service ★3.0

2060 Marengo St, Los Angeles, CA 90033, USA

3.0
I am extremely concern with the safety protocols. I wanted to share some concerns I had during my visit on 1/5/22. I was in line waiting for my turn when I noticed one of health workers wasn't changing her gloves. She changed one glove after helping four patients. She touched their clipboards, pens and handed them their swap and placed the used swab in test tube. When it was my turn I asked if she could change her gloves, she said to me that she didn't have to because she wasn't touching patients. She refused and asked me to step to the side and said that she had a right to not help me. When I another worker came (both were female Latinas) she started helping me without changing her gloves, I asked her to change gloves, she was also frustrated by my request and said they don't have to change their gloves because they don't touch patient as I was handing her my swab (that she put away). I have a background in public health and I can tell you that the staff is putting themselves and the public at risk (btw, I never received my results, I am sure they threw my test away). I hope this information helps you and that the staff get the adequate proper training. - Dina Cruz
Sierra Healthcare Partners Overview Intro Services Detail Photos Location Reviews

Sierra Healthcare Partners Introduce

For residents across the sprawling Los Angeles County and surrounding Southern California areas, securing reliable and compassionate healthcare services in the comfort of one’s home is a paramount concern. Sierra Home Health Care Services Inc., operating under the broader designation of a home health care service, steps in as a critical resource. Located in the heart of Los Angeles, this agency is officially recognized as a State Licensed and Medicare Certified provider, meaning they adhere to stringent California and federal standards for quality and safety in patient care.

The core mission of Sierra Home Health Care is to provide coordinated and comprehensive health care to individuals who are considered homebound. This typically includes patients who are recuperating from a short-term illness or injury, managing a chronic condition, or transitioning back home after a hospital or skilled nursing facility stay. By bringing the care team—which can include registered nurses, therapists, and medical social workers—directly to the patient’s residence, the agency supports a more relaxed, independent, and ultimately beneficial recovery process, minimizing the need for costly and inconvenient facility admissions.

The agency is deeply committed to a personalized approach to health. Every patient who enrolls receives an initial assessment performed by a Registered Nurse. This thorough evaluation goes beyond simple diagnostics, inquiring about the patient’s medical history, home environment, personal preferences, and specific concerns. The information gathered is then used to develop a unique, personalized Plan of Care that is tailored to fit the patient's exact needs. This individualized planning is foundational to maximizing the health outcomes and overall well-being of their clients across Los Angeles County, Orange County, and San Bernardino County.

Location and Accessibility

Sierra Home Health Care Services Inc. maintains an accessible administrative base in a centralized part of Los Angeles. The physical office location serves as the hub for coordinating their extensive in-home services delivered throughout their coverage area. The primary address for the administrative office is:

2060 Marengo St, Los Angeles, CA 90033, USA.

For families and external partners who need to visit the office, the facility is equipped with features designed to ensure ease of access for all individuals, particularly those with mobility limitations. These important accessibility features include:

  • Wheelchair accessible entrance.
  • Wheelchair accessible parking lot.

The strategic location near major medical centers in the area, such as those in the surrounding Boyle Heights and Lincoln Heights communities, positions the agency well to collaborate closely with area physicians and hospital discharge teams. This local presence is key to ensuring seamless and timely transitions of care for patients returning home from medical facilities.

Services Offered

As a State Licensed and Medicare Certified Home Health Agency, Sierra Home Health Care is equipped to provide a wide spectrum of medical services delivered by qualified health professionals. These services are typically covered by Medicare, Medi-Cal, Private Insurance HMOs, or private pay options. The agency’s offerings are designed to address both the clinical and supportive needs of the homebound patient. Core medical and rehabilitative services include:

  • Skilled Nursing Care: Provided by Registered and Licensed Practical Nurses under a physician’s guidance, which includes services such as medication management and administration, wound care, pain management, diabetes care, IV therapy, and patient/family education on in-home safety.
  • Physical Therapy: Targeted treatments and exercises to help patients regain strength, improve mobility, and restore physical function after illness or injury.
  • Occupational Therapy: Focused interventions to enable patients to safely perform activities of daily living (ADLs), such as dressing, bathing, and meal preparation, often involving home environment modification and adaptive equipment training.
  • Speech Therapy: Services to address communication, language, swallowing, and cognitive difficulties.
  • Home Health Aide Services: Assistance with activities of daily living, personal hygiene, and other supportive tasks, all performed under the supervision of skilled nursing or therapy staff.
  • Medical Social Services: Provides counseling, emotional support, and assistance with finding community resources to help patients cope with the emotional and social aspects of their condition.
  • Supplementary Services: The agency is noted to arrange for services like Podiatrists, Mobile Physicians, Wound Specialists, Laboratory Services (including COVID-19 testing), Mobile X-ray Services, Pharmacist Services, Transportation Services, Interpreter Services, and Meals on Wheels.

In addition to these comprehensive home health offerings, the agency has historically provided focused testing services for the community, including:

  • FREE COVID-19 Test (as capacity allows).
  • COVID-19 Test for Travel purposes.

These services demonstrate an ability to adapt to current public health needs while maintaining a focus on core home-based medical care.

Features / Highlights

What makes Sierra Home Health Care Services Inc. a notable option for California residents is a combination of certifications, specialized services, and a commitment to communication. Key features include:

  • State Licensed and Medicare/Medi-Cal Certified: This official status confirms compliance with state and federal standards, crucial for payment coverage and trust in medical quality.
  • Multi-County Service Area: The agency extends its comprehensive services across Los Angeles County, Orange County, and San Bernardino County, reaching a wide demographic of Southern Californians.
  • 24/7 Service Availability: While the office operates during standard weekday hours, skilled services are available 24 hours a day, seven days a week, with on-call personnel available for emergencies outside of office hours.
  • Personalized Plan of Care: A registered nurse conducts an initial assessment to develop a care plan specific to the patient’s medical history, home environment, and personal concerns, which is reassessed periodically to ensure continued appropriateness.
  • Multilingual Caregiver Capacity: Recognizing the diverse population of Los Angeles, the agency strives to send caregivers fluent in various languages, including English, Spanish, Korean, Japanese, Mandarin, Cantonese, Tagalog, and Persian, enhancing patient comfort and communication.
  • Auxiliary Aids for Sensory Impairment: Sign language interpreters and other auxiliary aids are offered for clients with sensory impairment, demonstrating a dedication to inclusive care.

It is important for potential clients to be aware of the experiences of previous patients. While Sierra Home Health aims for the highest standards, some public reviews have raised concerns regarding safety protocols and customer service during high-volume testing periods. Specifically, there have been documented patient concerns about staff adherence to infection control, such as glove changes, during COVID-19 testing, as well as instances of perceived rudeness and clerical errors in personal information. Prospective clients should consider the agency’s commitment to training and the comprehensive services offered alongside a thorough vetting of current patient feedback and administrative response to such concerns. The agency notes its requirement for new employees to undergo both entry-level and monthly training on topics including infection control and client communication, suggesting an established commitment to addressing quality standards.

Contact Information

For general inquiries, starting the process of care, or to speak with administrative staff, California residents can reach Sierra Home Health Care at the following details. The availability of 24-hour service means critical inquiries are handled around the clock, though routine administrative matters should be directed to weekday office hours.

Address: 2060 Marengo St, Los Angeles, CA 90033, USAPhone: (323) 576-2528 (Available 24 hours a day for service needs)

What is Worth Choosing

Choosing Sierra Home Health Care Services Inc. is a decision to prioritize a full-spectrum of home-based medical care backed by California state licensing and Medicare certification. What is particularly worth choosing about this Los Angeles provider is its dedication to making high-quality, doctor-ordered care accessible in the home environment, which is known to accelerate recovery and improve emotional well-being.

The exceptional breadth of their service offerings, ranging from highly specialized skilled nursing care—such as IV therapy and Tracheostomy care—to rehabilitative therapies and medical social services, is a compelling factor. Furthermore, their multilingual and culturally sensitive approach to staffing is a significant asset in the diverse Southern California environment, ensuring that patients can communicate comfortably and confidently with their caregivers. The commitment to a rigorous, Registered Nurse-led initial assessment and the creation of a truly personalized Plan of Care sets a standard for patient-centered health management. While it is always recommended for potential clients to address and confirm the agency’s current customer service and safety protocols in light of past public feedback, the comprehensive range of 24/7 available services and official certifications solidify Sierra Home Health Care as a valuable and capable option for homebound individuals throughout Los Angeles and the surrounding counties. The ability to coordinate supplementary services, from mobile x-rays to Meals on Wheels, ensures that the agency is equipped to be a centralized partner in total home health management.

Sierra Healthcare Partners Services

  • Home Health Care Service

  • FREE COVID-19 TEST
  • COVID-19 TEST FOR TRAVEL

Sierra Healthcare Partners Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Sierra Healthcare Partners Photos

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Sierra Healthcare Partners Location

Sierra Healthcare Partners

2060 Marengo St, Los Angeles, CA 90033, USA

Sierra Healthcare Partners Reviews

An average rating of ★3.9 from 7 user reviews.

resultsinformation

★ 5★ 4★ 3★ 2★ 1

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