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A-1 Home Care Agency
- 680 E Colorado Blvd Suite 180, Pasadena, CA 91101

Home health care service, Disability services and support organization ★1.0

680 E Colorado Blvd Suite 180, Pasadena, CA 91101, USA

1.0
I wish I could give 0 Star. They sent me a caregiver who was sleeping and snoring most of the time during the 12 hour shift. I requested someone quiet, no noice, no light but the caregiver did the exact opposite. I was told that the caregiver would not sleep during the shift and now when I complaint about the caregiver sleeping and snoring which caused me not able to get sleep. I did not sleep all night when I needed right after surgery. Now, they said it's ok for the caregiver to sleep as long as I got help when I asked. How ridiculous is this? I am paying someone to go to sleep and make myself not get sleep. She also did the exact opposite of everything I asked for. The caregiver's name is Ruthea Henson. I hope everyone is aware of this caregiver and not to use her service. The agency refused to get this resolved. They are dishonest and never deliver. They overcharged me, the rates got changed again and again. They kept saying the California law just got changed. They kept using this as an excuse to charge me more than what we discussed originally. - Maisie Lai
A-1 Home Care Agency Overview Intro Services Detail Photos Location Reviews

A-1 Home Care Agency Introduce

Introduction / Overview of A-1 Home Care Agency

For California residents seeking compassionate and professional in-home assistance, navigating the myriad of care options for a loved one can feel overwhelming. A-1 Home Care Agency in Pasadena, CA, stands as a local resource, aiming to provide a broad range of non-medical in-home services tailored to the unique needs of seniors, adults, and children with disabilities across the Los Angeles County and San Gabriel Valley regions. As an organization categorized as a Home Health Care Service, Disability Services and Support Organization, Nursing Agency, and Aged Care provider, A-1 Home Care Agency focuses on helping individuals maintain their independence and quality of life within the familiar comfort of their own homes. Serving the community for many years, the agency prides itself on offering flexible scheduling, including hourly, part-time, full-time, and 24-hour round-the-clock live-in care options, striving to accommodate a wide variety of client situations and preferences. Their core mission centers on delivering personalized support that enhances the well-being of the client while also offering peace of mind to their family caregivers.

The need for reliable, competent, and affordable in-home care is a central concern for many families in Southern California. A-1 Home Care Agency endeavors to meet this need by carefully matching clients with experienced caregivers, Certified Nurse Aides (CNAs), Home Health Aides (HHAs), and Personal Care Attendants (PCAs). These professionals are generally available to assist with a wide spectrum of daily living activities and specialized care needs, which can be essential for those recovering from surgery, managing a chronic illness, dealing with age-related challenges, or living with a physical or intellectual disability. Their service range is comprehensive, encompassing everything from basic companion services and assistance with personal hygiene to more specialized care plans for conditions like Alzheimer’s, Dementia, Parkinson’s, and various developmental delays and disabilities. In an effort to keep services accessible, the agency works with clients to explore various payment options, including private pay, Long Term Care Insurance, and programs like the VA Aid and Attendance Pension Benefit Program, demonstrating a commitment to working within clients’ financial frameworks. Their extended history in the region, operating since 1991 according to some reports, underscores their experience in adapting to the evolving care needs of the diverse California population.

Location and Accessibility in Pasadena, CA

The Pasadena office of A-1 Home Care Agency serves as a central hub for coordinating services across the greater Los Angeles and San Gabriel Valley areas. Being locally situated allows for the rapid deployment of care providers and ongoing communication with clients and their families in a vast service region that includes Orange County, Los Angeles, and the San Gabriel Valley. The strategic location in Pasadena facilitates service management for clients throughout the region, ensuring that care coordinators are available to handle scheduling, assessments, and client-caregiver matching effectively.

The physical address for the A-1 Home Care Agency in Pasadena is:

  • 680 E Colorado Blvd Suite 180, Pasadena, CA 91101, USA

Accessibility is a key component for any facility serving a health-focused community. The Pasadena location is noted to offer features designed to accommodate those with mobility concerns, which is a practical consideration for family members who may need to visit the office. Specifically, the location includes a wheelchair accessible parking lot, easing the logistical burden for individuals and families requiring accessible accommodations. Furthermore, the agency is committed to modern, convenient payment methods, accepting debit cards and NFC mobile payments, providing an easy and secure way for clients to manage service payments.

Services Offered by A-1 Home Care Agency

A-1 Home Care Agency offers an extensive array of non-medical in-home care services, designed to be flexible and personalized. The goal is to deliver assistance that supports daily living, independence, and specialized needs for a variety of conditions. The services are broadly categorized, including Home Health Care Services, Disability Services and Support, Aged Care, and services offered through a Nursing Agency framework, such as Certified Nurse Aide support. These services are available on a customizable schedule, including part-time hourly visits, or full-time live-in care, depending on the client’s level of need. The specific services provided are detailed below:

  • Aged Care Services:
    • Elder Care and Senior Services.
    • Assistance with Personal Hygiene, including Bathing and Grooming.
    • Toiletry Assistance and Incontinence Care.
    • Medication Reminders to ensure proper adherence to prescribed schedules.
    • Support with Range of Motion exercises.
    • Post-Acute Care assistance following a hospital stay or medical procedure.
  • Disability Services and Support:
    • Specialized Care for Handicapped/Disabled Adults and Children.
    • Support for individuals on the Autism Spectrum.
    • Assistance for those with Blind/Low Vision or Deaf/Hard of Hearing needs.
    • Care for clients with Physical Disabilities.
    • Support for individuals experiencing Developmental Delays.
  • Home Health Care Services (Non-Medical):
    • Provider for recipients of Long Term Care Insurance.
    • Care for Special Need clients and Elderly Care Services.
    • Respite Care to provide temporary relief for primary family caregivers.
    • Hospice Caregivers offering compassionate support during end-of-life.
    • Senior Caregiving Service for daily assistance.
    • Home Health Aides for individuals with Workers Compensation Claims.
  • Nursing Agency Services:
    • Referral for Certified Nurse Aide (CNA) support to provide assistance with more in-depth personal care and activities of daily living.

Features / Highlights of A-1 Home Care Agency

The agency highlights several features designed to differentiate its service in the competitive Southern California care market. These points emphasize convenience, customization, and a commitment to broad service accessibility for local residents. A-1 Home Care Agency strives to ensure that the process of arranging care is as straightforward and stress-free as possible for families navigating this challenging process. These key highlights include:

  • Customized Care Planning: The agency offers personalized care plans and flexible schedules, including options for part-time, hourly, and 24-hour round-the-clock full-time live-in services to perfectly align with the client’s unique care needs and lifestyle.
  • Extensive Experience: With a long-standing presence in the home care industry since 1991, A-1 Home Care Agency draws upon decades of experience in providing in-home care to the elderly, ill, injured, and disabled residents across Los Angeles County, Orange County, and the San Gabriel Valley.
  • Financial Flexibility: They are a state-licensed, bonded, and insured Non-Medical Home Care Organization (HCO) that accepts multiple payment methods, including debit cards and NFC mobile payments, while also working with Long Term Care Insurance, VA Aid and Attendance Pension Benefits, and is a Medi-Cal Waiver Provider for certain personal care services.
  • Accessibility: The physical office location in Pasadena is equipped with a wheelchair accessible parking lot, ensuring ease of access for clients and their families.
  • Quick Service Initiation: Care coordinators are available 24 hours a day, 7 days a week, including holidays, which allows them to arrange a care plan and initiate service for clients on the same or next day in many cases.
  • Caregiver Matching: A key aspect of their service is the effort to match clients with Caregivers, CNAs, or HHAs whose skills, experience, and personality are a good fit for the individual client and their specific health requirements, with specialization in areas like Elder Care, After Surgery Care, Dementia/Memory Loss, and Special Needs Care.

Contact Information for A-1 Home Care Agency

For California families interested in learning more about the in-home care services available from A-1 Home Care Agency, the following contact information can be used to reach their Pasadena-area office and corporate contact channels. The agency emphasizes its availability to assist clients and their families 24 hours a day.

  • Pasadena Office Address: 680 E Colorado Blvd Suite 180, Pasadena, CA 91101, USA
  • Main Phone Number: (877) 929-8499
  • Mobile Phone: +1 877-929-8499

What Is Worth Choosing in A-1 Home Care Agency

A-1 Home Care Agency positions itself as a long-term, all-inclusive solution for non-medical home care in the Southern California community. For many families, the prospect of moving a loved one out of their home is undesirable. The agency supports the preference for aging in place or recovering at home by providing professional, personalized, one-on-one care from a skilled attendant. This level of personalized attention is often cited as a key advantage over institutional care, contributing to faster recovery, greater longevity, and a higher overall quality of life by preserving the patient’s familiar environment and independence. The commitment to personalized service means that not only are the client’s physical needs addressed, but their personal preferences, schedule, and social needs are also integrated into the care plan, fostering a sense of dignity and well-being. Furthermore, the agency’s acceptance of various payment methods, notably including Long Term Care Insurance and Veterans' benefits, is a significant benefit for managing the financial aspects of long-term care, which can often be a substantial burden on California families. The convenience of their 24/7 availability and the promise of same- or next-day service initiation, along with free in-home or remote assessments, demonstrates a proactive approach to addressing urgent and immediate care needs. While prospective clients should always conduct their own due diligence, including asking about the vetting process for caregivers and the procedures for addressing any service concerns, the agency’s established track record and wide array of services make it a relevant consideration for those seeking comprehensive home care solutions in Pasadena and the surrounding Southern California areas.

A-1 Home Care Agency Services

  • Disability services and support organization

  • Autism Spectrum
  • Blind / Low Vision
  • Deaf / hard of Hearing
  • Developmental Delays
  • Handicapped / Disabled Adults and Children
  • Physcal Disabilities
  • Aged Care

  • Bathing & Hygiene
  • Elder Care
  • Incontinence / Restroom Assistance
  • Medication Reminders
  • Post Acute Care
  • Range of Motion
  • Senior Services
  • Home Health Care Service

  • Care for Special Need
  • Elderly Care Service
  • Home Health Aides for Workers Compensation Claims
  • Hospice Caregivers
  • Provider for Recipients for Long Term Care Insurance
  • Respite Care
  • Senior Caregiving Service
  • Nursing Agency

  • Certified Nurse Aide

A-1 Home Care Agency Details

  • Service options

  • Language assistance
  • Accessibility

  • Wheelchair accessible parking lot
  • Payments

  • Debit cards
  • NFC mobile payments
  • Credit cards

A-1 Home Care Agency Photos

A-1 Home Care Agency Picture 1A-1 Home Care Agency Picture 2

A-1 Home Care Agency Location

A-1 Home Care Agency

680 E Colorado Blvd Suite 180, Pasadena, CA 91101, USA

A-1 Home Care Agency Reviews

An average rating of ★1 from 2 user reviews.

caregiver

★ 5★ 4★ 3★ 2★ 1

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