Krista Care LLC Introduce
For California residents seeking reliable and compassionate assistance for their elderly loved ones, or for individuals needing in-home support, understanding local service providers is essential. Krista Care LLC, located in Arcadia, CA, positions itself as a home health care service dedicated to providing support that allows clients to maintain their independence and quality of life within the familiar comfort of their own homes. This service is designed for seniors, individuals with disabilities, and others who require assistance with daily living activities.
The core philosophy of a home care provider like Krista Care LLC is to deliver personalized, professional, and attentive support. The agency focuses on ensuring that clients not only receive the necessary physical assistance but also benefit from companionship and emotional support, which are crucial components of holistic care. Navigating the choices for home care can be challenging, and prospective clients are always strongly encouraged to perform their own research, including direct contact with the California Department of Social Services (CDSS) licensing department, to verify the provider’s current license, qualifications, and credentials.
It is important to acknowledge that the reputation of any service provider is often reflected in customer feedback. Public reviews for Krista Care LLC present a mixed picture. While many clients have provided positive testimonials, describing the staff as "professional," "caring," "attentive," and "sincere," and highly recommending the service for complex care needs like Alzheimer's and dementia, other individuals have reported significantly negative experiences. These negative reports cite concerns ranging from alleged unprofessional staff behavior, sanitary and hygiene issues with caregivers, consistent scheduling problems like no-shows and late arrivals, property damage, and a perceived lack of accountability and compassion from management, which is a crucial factor for any family to consider when selecting a home care partner.
The varied nature of these public experiences underscores the importance of a thorough, independent evaluation by any family considering in-home care. Potential clients should take the time to schedule an in-depth consultation, perform reference checks, and clarify all policies, especially those regarding caregiver training, emergency procedures, communication protocols, and handling of financial or billing disputes, to ensure the service aligns with their expectations and needs. Transparency and clear communication are key to a successful care relationship.
Krista Care LLC, as a provider of non-medical home care, offers a broad range of services aimed at making daily life easier for clients. These services are typically delivered by trained Caregivers and Home Health Aides, with the ultimate goal of maximizing client independence at home.
When considering the logistics of obtaining care, the location and accessibility of the agency’s office can be a factor for administrative matters and local coordination.
Location and Accessibility
The main office for Krista Care LLC is situated in the city of Arcadia, in Southern California. Arcadia is centrally located within Los Angeles County, making the office accessible for clients and staff operating within the surrounding communities.
- Address: 630 W Duarte Rd # 206, Arcadia, CA 91007, USA
- Accessibility Features: The facility is noted to have a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that clients and family members with mobility challenges can visit the office for consultations or administrative needs with greater ease.
Services Offered
Krista Care LLC provides a comprehensive suite of non-medical home care services, designed to address the unique and evolving needs of their clients. These services focus heavily on daily routines, personal assistance, and emotional well-being.
- Personal Care: This includes dignified assistance with essential daily activities such as bathing, dressing, grooming, toileting, and mobility assistance (including walking and wheelchair assistance).
- Companionship: Caregivers offer social activities, friendly conversation, and emotional support to encourage interaction and reduce feelings of isolation, which is vital for mental health.
- Homemaking/Household Assistance: Support with light household chores, including tidying up, laundry, light housekeeping, and dishwashing, helping to maintain a clean and organized home environment.
- Meal Preparation and Nutrition: Assistance with preparing meals based on dietary needs and preferences, and assisting with feeding if necessary to ensure proper nutrition.
- Medication Reminders: Providing timely prompts to help individuals stay consistent with their prescribed medication schedules.
- Respite Care: Short-term, attended assistance provided by trained caregivers, offering relief and supervision to primary family caregivers, allowing them to take a necessary and restorative break.
- 24/7 and Live-In Care: Comprehensive, round-the-clock support for clients who require continuous supervision and assistance. 24/7 care involves rotating shifts, while live-in care provides ongoing support by a caregiver residing on-site, typically working up to 10 hours a day and ensuring intermittent support.
- Alzheimer's and Dementia Care: Specialized services that include structured routines, guidance, and supervision tailored to support individuals with memory-related conditions, helping to minimize confusion and agitation.
- In-Home Support Services (IHS) and Community First (CFSS): Assistance provided in collaboration with state programs to help eligible individuals maintain maximum independence with personal and daily assistance.
- Hospital Stay Support: Dependable, attended support for individuals during or immediately following a hospital stay, ensuring they are not left unattended and can focus on recovery.
Features / Highlights
Krista Care LLC emphasizes several operational aspects intended to deliver quality care in the California community.
- Focus on Independence: The primary mission is to provide in-home assistance that promotes the maximum possible independence for the elderly, disabled, and others in need.
- Trained and Screened Caregivers: The agency states that caregivers are carefully screened and trained to provide dependable support for daily tasks and personal care needs. The process involves background checks, drug screening, in-person interviews, and reference checks.
- Payment Options: The agency accepts various payment methods, including private pay, long-term care insurance, and services through Medicaid waiver programs, such as Community First (CFSS) and In-Home Support Services (IHS).
- Acceptance of Insurance Plans: Krista Care LLC is listed as a provider for certain community supports (CS) through Kaiser Permanente in Southern California, indicating their integration with some major health systems.
- Customer Service and Communication: The agency provides direct phone and email contacts, encouraging prospective clients to reach out to discuss specific care needs and schedule a consultation and home assessment.
Contact Information
For more details on services, availability, or to begin the process of a needs assessment, you can reach Krista Care LLC using the following contact information:
Address: 630 W Duarte Rd # 206, Arcadia, CA 91007, USA
Phone: (626) 684-2647
What is Worth Choosing
Choosing an in-home care provider is one of the most significant decisions a family can make. Krista Care LLC presents itself as an established local option in Arcadia, California, specializing in the broad spectrum of non-medical home care. What is particularly noteworthy about this agency is the depth of its service catalog, which extends beyond basic personal care to include specialized support like Alzheimer's and Dementia care, and participation in state and insurance-backed programs like Community First (CFSS) and Kaiser Permanente Community Supports, which is beneficial for those navigating complex funding sources in California.
For families in Southern California, the capacity to provide 24/7 and Live-In care offers a critical solution for clients with advanced needs who wish to age in place, avoiding a transition to an institutional setting. Furthermore, the numerous positive testimonials highlight a strong track record of professional, kind, and effective caregiving for many long-term clients, suggesting that when the right caregiver match is achieved, the service can be life-changing for families. The emphasis on carefully screened caregivers and a personalized care plan creation process are also strong indicators of a committed approach to quality service delivery.
However, as with any major service decision, potential clients are strongly advised to investigate the negative customer feedback diligently, focusing on issues of reliability, staff professionalism, and administrative accountability. This balanced approach—acknowledging both the highly praised care experiences and the reported service challenges—is crucial for making an informed choice that prioritizes the client’s well-being and peace of mind. Prospective clients should use the provided contact information to directly engage with the agency, ask pointed questions about staff training and retention, emergency protocols, and how complaints are handled by leadership to ensure confidence in their decision for a long-term care partner.
Krista Care LLC Services
Home Health Care Service
- Caregivers
- Home Health Aide
Krista Care LLC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Krista Care LLC Photos



Krista Care LLC Location
Krista Care LLC
630 W Duarte Rd # 206, Arcadia, CA 91007, USA
Krista Care LLC Reviews
caregiverscompassionatemindstressinsurancemedicalcommunicationchoiceprice
★ 5★ 4★ 3★ 2★ 1Terrible owner. They canceled on our client 30 mins before the shift and when I called and spoke to SAM he did not care. He told me instead of going back and forth with him I should call medi cal. This company Only cares about money not their clients.IN RESPONSE to “The facts”At no time did Krista care contact the client and inform him of the cancellation. The cancellation itself wasn’t the issue. It was the nasty attitude that Sam had when he took the call and didn’t care. Even if the client was unaware that his insurance had canceled, there should’ve still been more compassion and Care from the owner of the company. You’re comparing legal facts to common sense and common courtesy. You shouldn’t be writing a business if you don’t care about people.Again, would never recommend this company.
July 09 · Najah ElessieWarning: Avoid Krista CareI want to warn others about Krista Care. My experience has been extremely negative, and I urge anyone seeking caregiving services to steer clear of this company.Unprofessional Staff:** The caregiver assigned to me was difficult to train, often ignored my instructions, and consistently debated simple tasks.Sanitary Issues:** One caregiver mishandled raw meat, didn’t believe in salmonella, and refused to use soap after touching raw chicken. She also tried to use her dirty tissues to clean my table and used my toilet scrubber on the bathroom counters, despite my clear objections.HIPAA Violations:** One caregiver put me on FaceTime with her friends for most of her first shift, talking about me in Arabic and saying, “They say you look cute”—which felt completely inappropriate.Inadequate Care:** Breaks exceeded two hours during shifts of only 4.5 hours, and there were consistent scheduling issues, including a no-show day and late arrivals.Property Damage:** Another caregiver clogged my garbage disposal by putting food scraps down the sink. This resulted in unexpected repair costs of over $400. The company claimed I knew about this beforehand and asserted it shouldn’t have cost more than $75 to fix. I even sent them the receipt and offered to have them hire someone, but I waited over 3 months with no update—there was absolutely no accountability.Dishonesty from Supervisors:** Supervisor Sam and caregiver Nisserean lied to Optum regarding my grievance report, further demonstrating the lack of accountability within this company.Overall, the help I received caused more stress than it alleviated, and I can’t afford the additional issues that have arisen. Please think twice before choosing this company. Your health and peace of mind are too important to risk!
April 08 · MadisonThis medical care service represents SCAN Classic that my mom has for insurance. We can only use them for 10 days total 4 hours per visit. We schedule them sparingly. Have had no luck with any communication or follow up. Sam D. The owner does not know how rude and unpleasant Denisse is. When I get off the phone does not give me a sense of comfort. We needed them today Saturday April 19th from 12:30 to 4:30. Very frustrating especially after I booked them on March 17th one month ago. NO FOLLOW UP, FOLLOW THROUGH AND NO COMMUNICATION WHATSOEVER. I will be once again reporting them to SCAN medical services. My mom’s in Hospice Care now, but we were really looking forward to just 4 hours respite care. No such luck or importance given by anyone at this service. SAM D. the owner needs a better system. This was the third time I talk to you about your coordinating staff and your unorganized service.
April 21 · LupEOWe have been using Krista Care since 2021 for our Father. The team at Krista Care gives our family peace of mind. The caretakers are all outstanding and our Father has had the best care. Sam, the owner, is very responsive whenever we have a schedule change or need special requests. I highly recommend Krista Care and have referred many clients to them. You will not be disappointed!
June 21 · Deborah MI’ve been using Krista Care Care for about a year now to assist me in caring for my mother who has dementia. I’ve been very pleased with their services and their caregivers. The Operations Manager, responds to my calls quickly and has always come through for me, even on very short notice. I’ve worked with several different caregivers and they’ve all been experienced, reliable and, most importantly, caring and patient with my mother. I highly recommend Krista Care to anyone seeking a caregiver and I plan to continue using them for all of our home health aide needs.
May 12 · dana dwairii
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