Hello! Home Care Introduce
For California residents in the Pasadena and Greater San Gabriel Valley area, finding reliable, compassionate in-home care for a loved one is a decision of profound importance. Families want an experienced partner who can provide professional support while maintaining the dignity and independence of the individual. Hello! Home Care in Pasadena, CA, has established itself as a first-rate provider of in-home care and assistance, operating with the mission to deliver the highest level of quality and compassionate care.
This organization focuses intently on senior support, serving the ill, elderly, and disabled within the comfort and familiarity of their own homes. The model is rooted in personalized, one-on-one attention, which is a significant differentiator from institutional settings. As a family-run business, co-founded by a Registered Nurse (RN), Hello! Home Care emphasizes a standard of care that the owners would want for their own family members. This personal commitment is reflected in their rigorous caregiver selection process, which includes checks for verifiable experience, positive referrals, basic medical knowledge testing, and in-depth personality assessments to ensure a trustworthy and high-quality team.
The care provided by Hello! Home Care is generally categorized as non-medical home care, which is distinct from a licensed home health agency or skilled nursing facility. While home health agencies provide medical services like skilled nursing or physical therapy under a physician's order, often for short-term recovery, and skilled nursing facilities offer 24/7 medical care in a residential setting, Hello! Home Care focuses on essential non-medical support. Their services are designed to help clients with the daily, non-clinical tasks that are crucial for maintaining independence and quality of life at home. This care can be scaled from just a few hours a day up to 24-hour round-the-clock support, offering flexibility to meet evolving family needs. Furthermore, the co-owner who is a Registered Nurse performs initial in-home assessments and periodic quality assurance checks, serving as a primary resource for clinical questions, which adds a valuable layer of professional oversight to their non-medical services.
One satisfied family member noted their experience after their parents exited the hospital, highlighting that the owner was "very responsive, caring and compassionate," and that the caregivers were "experienced and flexible," recommending the agency to anyone seeking senior support. Another client praised the company's "amazing team" for providing solid, reliable, and affordable 24-hour care for their mother who had high blood pressure and had suffered previous strokes, giving them an emphatic "6 Stars Plus." These testimonials underscore the agency's success in providing high-quality, continuous, and empathetic support during challenging family situations.
Hello! Home Care is strategically situated in the heart of the San Gabriel Valley, making their services accessible to residents in Pasadena and the surrounding communities. Their primary office is a local hub for coordinating caregiver assignments and administrative operations, ensuring their team is ready to serve the local area with promptness and dedication.
The office is located at:
572 E Green St #303, Pasadena, CA 91101, USA
Clients and families visiting the office can be assured of accommodating facilities, as the location is noted to have a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to accessibility for all.
They serve a broad area, with their focus on the local community of Pasadena and the Greater San Gabriel Valley, ensuring that their caregivers are familiar with the region and can efficiently reach clients' homes to provide consistent care. The convenience of their service model means the care comes to the client, greatly enhancing comfort and reducing the stress of transportation and moving.
The core offering of Hello! Home Care is comprehensive non-medical in-home assistance, focused on empowering clients to live comfortably and safely at home. Their wide range of services is carefully tailored to meet the unique, individualized needs of each client. The available services span essential daily care, household support, and specialized assistance, which can be custom-fitted into a care plan ranging from a few hours a day to continuous 24-hour care. This ensures that whether a client needs minimal assistance with errands or full-time support with personal hygiene and mobility, the appropriate level of help is available.
A comprehensive list of services includes:
- Senior Home Care and General In-Home Care
- Assist with Activities of Daily Living (ADLs), including bathing, dressing, grooming (Hair Care assistance, Oral care assistance), and Feeding Assistance
- Ambulation & Transferring Assistance, including mobility monitoring and physical transfers for safety
- Personal Care, ensuring all hygiene needs are met with dignity and respect
- Medication Reminder services (caregivers cannot dispense medications but provide gentle reminders and watch for side effects)
- Companionship and Social Activities to combat loneliness and encourage mental well-being
- Meal Planning And Preparation, ensuring healthy meals and snacks are prepared according to dietary guidelines and client preferences
- Light Housekeeping (Homemaking/tidying up) and Laundry services
- Errands and Transportation/Errands, including grocery shopping, pharmacy visits, and trips to Doctor Visits or other appointments
- Hospice Services Support, providing non-medical, compassionate assistance alongside a formal hospice agency to ensure comfort and daily care
- Specialized care for individuals with Dementia Care needs
- Provide Transportation for incidental services
- Household Chores beyond light housekeeping, such as Clean Up and Cleaning Out
- Basic home maintenance support like Home Repairs and Yard Work
- Support for care coordination during transitions, such as after hospitalizations
- Access to resources like information on Long-Term Care Insurance, Assisted Living Facility options, and Skilled Nursing Facility options
Hello! Home Care distinguishes itself through several key features that enhance the quality and reliability of its services for families in the California region. These highlights speak to the agency's commitment to professionalism, security, and personalized client care.
- Registered Nurse (RN) Oversight: A co-owner who is a Registered Nurse performs initial in-home assessments and ongoing quality assurance checks, providing an elevated level of professional resource and supervision over the non-medical services offered.
- Family-Run Business: Operating as a true, non-franchise, family-run business ensures a deep personal commitment to the community and a mission driven by the desire to provide care they would choose for their own family.
- Highly Vetted Caregivers: Caregivers undergo a thorough selection process that includes personality testing to identify risky behavioral traits, a basic medical knowledge test, verifiable experience checks, and positive referrals, exceeding standard industry requirements.
- Customizable Care Plans: Services can be tailored from a few hours a day to full 24-Hour Care, allowing the care plan to adapt seamlessly as a client’s needs change. This flexibility ensures continuity and peace of mind.
- Focus on Independence and Dignity: The philosophy centers on treating each client with the respect and personalized attention they deserve, aiming to maintain their routines, traditions, and sense of independence in their own home.
- Assistance with Daily Living: The provision of services that cover everything from ambulation to personal hygiene, meal preparation, and light housekeeping addresses the core needs for safe and comfortable aging in place.
- Positive Client Feedback: The agency consistently receives praise from clients for its responsiveness, compassion, and the high quality and flexibility of its experienced caregivers.
- Accessibility: The office location is fully wheelchair accessible, including the parking lot and entrance, demonstrating consideration for all members of the community.
To inquire about services or to schedule an initial consultation for in-home care in the Pasadena and San Gabriel Valley area, you may reach out to Hello! Home Care using the following contact details. They encourage open lines of communication to discuss your family's specific needs and to answer any questions you may have about their tailored care plans.
Address: 572 E Green St #303, Pasadena, CA 91101, USA
Phone: (626) 768-1476
Choosing Hello! Home Care is an investment in compassionate, highly supervised, non-medical in-home support that prioritizes your loved one's comfort and independence in Pasadena, CA. The commitment to a superior level of service is what truly sets them apart in the competitive California senior care landscape. Families appreciate the peace of mind that comes from knowing their loved one is under the care of thoroughly vetted professionals, with direct oversight and resource support from a Registered Nurse co-owner.
For those seeking an alternative to institutionalized care, the ability to receive a high level of personalized daily assistance—including help with personal hygiene, mobility, and healthy meals—all while remaining in the familiar environment of one's own home, is invaluable. This model supports lifestyle continuity and allows clients to maintain vital social connections, which are key components of overall well-being. The experienced team is dedicated to handling the practical challenges of daily living and home management, from laundry to grocery shopping, allowing clients to focus on their quality of life. The glowing local reviews speak volumes, often highlighting the immediate responsiveness, flexibility, and profound compassion of the entire team, making Hello! Home Care a trusted partner for senior support in the community.
Hello! Home Care Services
Home Health Care Service
- Ambulation & transferring assistance
This can include walks outside for exercise and fresh air, as well as safe transferring from a bed to a chair and back.
- Assist with activities of daily living (ADLs):
These are the essential functions that start and end the day. They can include bathing, oral care, and hair care along with toileting and dressing/undressing.
- Assisted Living Facility
- Bathing assistance
- Clean Up
- Cleaning Out
- Companionship
Our friendly caregivers are always on hand to engage in conversation, read aloud from a newspaper or books, participate in exercise programs, play cards and board games, enjoy hobbies and pastimes together, and more, according to each person’s interests.
- Day Care
- Doctor Visits
- Employment Opportunities
- Feeding Assistance
- Hair Care
- Hair Care assistance
- Healthy Meal
- Home Care Aide
- Home Care Assistance
- Home Health Aide
- Home Healthcare
- Home Repairs
- Hospice Services
- Hour Care
- In-Home Care
- Individual Care
- Infant Care
- Light Housekeeping
Our “tidying up” services include chores such as laundry, making the bed, cleaning out the refrigerator, and putting away groceries. We can also make recommendations for services such as moving services, yard work, or home repairs.
- Long-Term Care Insurance
- Meal Planning And Preparation
- Medication Reminder
- Moving Services
- Nursing Assistant
- Nursing Home
- Oral care assistance
- Personal Care
- Physical Therapy
- Provide Transportation
- Registered Nurses
- Senior Caregiving
- Senior Center
- Senior Home Care
- Skilled Nursing Facility
- Toileting assistance
- Transferring Assistance
- Transportation/Errands
We can provide transportation to doctor visits, the bank, post office, hair or nail salon, the library or local senior center to visit with friends – wherever and whenever a senior would like to go – as well as run errands as requested.
- Yard Work
Hello! Home Care Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hello! Home Care Photos





Hello! Home Care Location
Hello! Home Care
572 E Green St #303, Pasadena, CA 91101, USA
Hello! Home Care Reviews
caregivers
★ 5★ 4★ 3★ 2★ 1Great! I worked with Hello to get in home support setup to take care of my parents after they exited the hospital. Kelly the owner was very responsive, caring and compassionate. She had all the qualities you'd want during a challenging family deliema. Her caregivers were experienced and flexible. I'd recommend Hello! and Kelly to anyone seeking senior support.
May 29 · LelandHello! Home Care is truly an outstanding Home Care Agency. I give Kelly Choo and her amazing team- 6 Stars Plus. We needed home Care for my Mom in Pasadena. My mom had suffered two prior strokes, had high blood pressure, and was recently widowed. Hello! Home Care took fantastic care of all of her needs over the past year. During the past two months, Mom needed 24 hour round the clock care and Hello! Home Care had an army of rotating care givers to assist us in this process. If you need solid, reliable, affordable home health care anywhere near Pasadena, Look no further, Call Hello! Home Care.
September 07 · Craig WayHello!HomeCare RecommendationMany thanks to Kelly, the office staff and the truly wonderful caregivers at Hello!HomeCare for the eight years of dedicated service they provided to our family. As my parents’ caregiving needs increased over the years, Hello!HomeCare provided us with experienced, professional and friendly -- and some truly exceptional -- caregivers, eventually providing 12 hour-a-day coverage, 7 days-a-week.To ensure consistency of care and good communication caregivers noted their work on each shift in a caregiver notebook, allowing the next caregiver to quickly get up to speed on how things were going and any specific needs. Our caregivers were reliable, responsive and helpful, doing whatever was needed -- everything from the personalized basic daily assistance to companionship and much more. Our parents felt well supported and very comfortable with their HHC caregivers and looked forward to seeing and talking with them.I appreciated Kelly’s caring hands-on approach. She was readily accessible by text or phone as needed, responsive to my concerns and proactive in alerting me to situations that required my attention. Kelly also managed my parents medications, dropping by every two weeks to fill their pill boxes. My elderly father looked forward to these visits,and while busy, Kelly always made time to sit and talk with him.We feel fortunate to have worked with Hello!HomeCare all these years and would recommend them to anyone seeking caregiver assistance.
July 17 · L HannanWe needed in home caregiving for our Dad, who was coming out of the hospital on a Monday. And then he wasn't. And then he was again! Kelly Choo at Hello! Home Care was amazingly flexible at meeting our ever changing needs.We used Hello! for about a month, with Dad in and out of the hospital and needing varying levels and timing of care until we found another living situation for him. The entire staff and all the caregivers were, across the board, friendly, professional and so supportive of our family. Kelly made herself available almost 24/7 for follow up requests and ongoing scheduling.I recommend, without any reservation, Hello! Health Care, their staff and services and their responses to our caregiving needs. Amazing organization!
April 25 · Kathi Fastnow DirkseHello! took care of my 91-year old mother throughout the last year of her life (during the Covid pandemic). The caregivers were attentive, reliable, and endlessly patient (a key requirement, because my mom was often stubborn, difficult, and confused). I live out of town, so it was really important for me to stay connected with daily events, and they were really good at keeping me in the loop. Kelly Choo managed the team so well, understanding both medical and personality challenges we were facing. Kelly also supported us by managing Mom's medications and coordinating with both the hospice team and the Villa Gardens in-house clinic. The core team became like family to us, and we feel lucky to have had the Hello! team helping out so capably in a very challenging time.
June 11 · Susan Lee
More Home Care Near Me
A-1 Home Care Agency1.0 (2 reviews)680 E Colorado Blvd Suite 180, Pasadena, CA 91101, USA
PLACEMENT HELPERS5.0 (62 reviews)680 E Colorado Blvd Suite 180 & 2nd Floor, Pasadena, CA 91101, USA
Brave Hearts Home Care5.0 (5 reviews)680 E Colorado Blvd Suite 280 & 2nd Floor, Pasadena, CA 91101, USA
Arosa San Gabriel Valley5.0 (29 reviews)65 N Madison Ave Suite 106, Pasadena, CA 91101, USA
24 Hour Caregivers - Pasadena Home Care Services5.0 (14 reviews)260 S Los Robles Ave #321, Pasadena, CA 91101, USA
Level Home Health, Inc.5.0 (1 reviews)260 S Los Robles Ave Suite 101, Pasadena, CA 91101, USA
Home Instead Home Care Services of Pasadena4.0 (93 reviews)200 E Del Mar Blvd UNIT 350, Pasadena, CA 91105, USA
A Better Solution In Home Care Pasadena5.0 (2 reviews)117 E Colorado Blvd #628, Pasadena, CA 91105, USA
TheKey - Senior Home Care5.0 (2 reviews)117 E Colorado Blvd Suite 600, Pasadena, CA 91105, USA
Direct Care Home Health Inc.5.0 (9 reviews)232 N Lake Ave # 212, Pasadena, CA 91101, USA
H & M Home Health Care, Inc.0.0 (0 reviews)232 N Lake Ave Suite 209, Pasadena, CA 91101, USA
Era Life Care LLC0.0 (0 reviews)301 N Lake Ave Ste 600, Pasadena, CA 91101, USA
Categories
Top Visited Sites
Senior Helpers4.0 (15 reviews)
Honest Home Health Care Services, Inc0.0 (0 reviews)
The Immortelle Med Healthcare Group: Post-Surgery Care & Home Health Services5.0 (1 reviews)
New Place Home Health Care, Inc.5.0 (9 reviews)
CGT Home Care5.0 (20 reviews)
A Better Way In Home Care Beverly Hills4.0 (17 reviews)Trending HomeCare Tips Posts
How to Support Seniors Who Want to Maintain Independence at Home
How to Encourage Older Adults to Pursue Lifelong Learning Opportunities
How to Make Home Exercises Engaging and Safe for Older Adults
How to Support Seniors in Enjoying Meaningful Social Interactions Every Day
The Benefits of Aromatherapy in Senior Care: Enhancing Well-being and Comfort
The Role of Artificial Intelligence in Home Health Care
