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American Homecare Health Services
- 745 N Whitnall Hwy, Burbank, CA 91505

Home health care service ★2.0

745 N Whitnall Hwy, Burbank, CA 91505, USA

2.0
Terrible company. Have no customer service. Managers are so rude, wont solve issues and direct you to go the hospital not caring how much that be for you. I had a nightmare month with them and then because I called to complain & elevate my concerns they dropped me.Be your own advocate, they want you to sit at home under their mercy not caring if you have infections or issues. They don’t care one bit. Do yourself a favor and use some one else.Horrible company - maribel garcia
American Homecare Health Services Overview Intro Detail Photos Location Reviews

American Homecare Health Services Introduce

For residents in California, especially those in the bustling Los Angeles County area, navigating the recovery process after an illness, injury, or surgery can be significantly smoother when skilled healthcare comes to them. American Homecare Health Services (AHHS), headquartered in Burbank, is a licensed home-healthcare agency dedicated to meeting these crucial needs. Since its founding in 2000, AHHS has focused on providing comprehensive, quality, and dependable services right in the comfort and privacy of the patient's home. Their core mission is centered on catering to the healthcare requirements of the community through the delivery of exceptional services.

American Homecare Health Services is committed to enhancing the quality of life for individuals who require support, enabling them to maintain their independence within their own homes. This commitment is realized through a philosophy of extraordinary care, where the patient's experience is paramount. They believe in bringing compassionate care directly to the client's doorstep, understanding that each person's situation is unique. Their team of dedicated professionals strives to make a positive difference by taking the time to listen and develop customized care plans. This person-centered approach prioritizes dignity, respect, and functional independence, making them a reliable partner in the patient's journey toward wellness.

The agency’s services are rooted in clinical excellence and supported by significant professional credentials. American Homecare Health Services is accredited by the prestigious Joint Commission, a clear signal of their dedication to high standards of patient care and safety. They are also certified by Medicare/Medi-Cal, ensuring that their services meet federal quality criteria and are accessible to a wide demographic of Californians. Their status as a preferred provider for major healthcare institutions and payers like Blue Cross, Blue Shield, Kaiser, Providence, HealthNet, and various IPA's such as Lakeside/Regal Medical Group and Facey Medical Group, underscores their trusted position within the Southern California healthcare network. This breadth of partnerships means easier access and streamlined coordination of care for patients referred from these esteemed providers.

One of the key strengths of American Homecare Health Services is their ability to initiate care quickly. They boast the ability to start home-care services, where necessary, within 24 hours of referral. This rapid response is crucial for patients recently discharged from a hospital or those facing a sudden change in their health status. Serving most of Los Angeles County from their Burbank base, they act as a vital link in the continuum of care, ensuring patients have the support and resources needed to transition safely from institutional settings back to their daily lives. The ultimate goal is to motivate, assist, and enable patients to achieve the next highest level of performance in their functional abilities, promoting a more independent lifestyle.

Location and Accessibility

American Homecare Health Services is strategically located in Burbank, California, positioning them to efficiently serve the vast area of Los Angeles County. While the services are delivered in the client's residence, the administrative and clinical coordination takes place from their corporate office.

The office address is: 745 N Whitnall Hwy, Burbank, CA 91505, USA.

In keeping with their dedication to serving all community members, the physical office location is designed with full accessibility in mind. They provide essential features to ensure ease of access for patients, family members, and visiting clinicians, which include a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility reflects the agency's overarching value of dignity and respect for every individual, ensuring administrative matters can be handled without unnecessary physical barriers.

Services Offered

American Homecare Health Services offers a comprehensive array of licensed, skilled home health services, all provided under physician oversight to maximize patient recovery and functional independence.

  • Skilled Nursing: Professional care provided by Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs), including wound care, medication management, pain management, disease management, and monitoring of general health status. Home Intravenous (IV) Services are also provided for needs such as IV antibiotics and nutritional supplementation.
  • Physical Therapy (PT): Treatment for patients with pain, weakness, limited movement, or difficulty with transfers and walking. Services utilize therapeutic exercises, gait training, prosthetic training, and other modalities to restore strength and function.
  • Occupational Therapy (OT): Focuses on restoring and teaching patients the necessary skills to perform activities of daily living (ADLs), such as bathing, dressing, feeding, and home exercise program adherence.
  • Speech Therapy (ST): Evaluation and therapeutic exercises to improve speech, communication disorders, and swallowing functions.
  • Home Health Aide: Assistance with activities of daily living, including personal hygiene, bathing, dressing, grooming, and feeding, all under the direction and supervision of skilled nurses and therapists.
  • Medical Social Services: Available to help patients and families deal with social, emotional, and environmental factors related to their illness, including providing counseling and assisting in obtaining available community resources.
  • Dietician Services: Assessment of the current diet and provision of nutritional counseling and guidance to promote healing and long-term health maintenance.
  • Hospice Care Services: While not a direct hospice provider, American Homecare is a trusted partner for other levels of care, including coordination of Hospice Care Services through partnerships like Tranquil Care Hospice.
Features / Highlights

For Southern California residents selecting a home health partner, the organizational strengths and credentials of American Homecare Health Services offer significant reassurance.

  • Accreditation and Certification: The agency holds accreditation from the Joint Commission and is certified by Medicare/Medi-Cal, demonstrating adherence to rigorous national standards for quality and safety.
  • Broad Service Area and Quick Start: AHHS serves most of Los Angeles County and commits to starting home-care services within 24 hours of referral, ensuring timely intervention when it is most critical.
  • Extensive Insurance and Network Acceptance: They are a contracted or preferred provider for a comprehensive list of major payers and networks in California, including Medicare, Medi-Cal, Blue Cross, Blue Shield, Kaiser, Brand New Day, Providence, HealthNet, and several prominent IPAs.
  • Multidisciplinary Care Emphasis: Services are delivered by a full spectrum of licensed professionals, including nurses, physical therapists, occupational therapists, speech therapists, medical social workers, and dieticians, ensuring all patient needs are addressed holistically.
  • Focus on Functional Independence: The core goal across all rehabilitation and skilled services is consistently stated as improving functional independence and the overall quality of life for their patients.
  • Accessibility Features: The Burbank office ensures ease of access for all, providing both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot.
  • Established Local Presence: Founded in 2000, the agency possesses over two decades of experience serving the Los Angeles community, establishing them as a reliable and experienced local leader.
Contact Information

To inquire about services, verify coverage, or begin the intake process for home health care in the Los Angeles area, prospective clients and referring physicians can use the following information.

Address: 745 N Whitnall Hwy, Burbank, CA 91505, USA

Phone: (818) 566-1020

Mobile Phone: +1 818-566-1020

What Is Worth Choosing

Choosing a home health care provider in the competitive California market is a decision that requires careful consideration, especially given the sensitive nature of in-home care. American Homecare Health Services presents itself as a highly qualified agency, backed by major industry credentials, which is a significant factor for reassurance. Their Joint Commission accreditation and Medicare/Medi-Cal certification are crucial indicators that the agency operates under strict clinical and organizational standards. Furthermore, their extensive network acceptance, including major HMOs and PPOs popular across Southern California, simplifies the process of receiving covered care for many residents.

The breadth of skilled services offered is also a compelling reason to choose AHHS. They provide everything from sophisticated IV therapies under skilled nursing supervision to a complete range of rehabilitation services (PT, OT, ST) essential for a full recovery. This comprehensive, coordinated approach, where patients receive physical rehabilitation alongside medication management and personal care assistance, is highly beneficial for complex cases and ensures continuity of care. The stated ability to commence services within 24 hours is a practical highlight that directly benefits patients transitioning out of hospital settings, reducing the risk of complications during this vulnerable period.

However, potential users must also be aware of the expressed concerns from recent customer reviews, which describe issues with customer service, communication, and a perceived lack of empathy from some staff. While the agency’s official mission speaks to providing "compassionate care" and prioritizing "dignity, respect, and independence," the published customer feedback suggests that the execution of this mission is inconsistent, particularly in administrative and follow-up communication. In the healthcare sector, patient advocacy and clear communication are non-negotiable elements of quality service. Therefore, while American Homecare Health Services holds the professional accreditations and service depth necessary for excellent care, prospective clients in California are advised to act as their own advocate, clearly communicate their expectations, and closely monitor the coordination and follow-up from the administrative staff and field nurses to ensure their experience aligns with the high standards set by the agency's credentials and stated mission. Making an informed choice involves weighing the strong clinical foundation and broad network coverage against the reported challenges in patient experience and communication.

American Homecare Health Services Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

American Homecare Health Services Photos

American Homecare Health Services Picture 1

American Homecare Health Services Location

American Homecare Health Services

745 N Whitnall Hwy, Burbank, CA 91505, USA

American Homecare Health Services Reviews

An average rating of ★2.3 from 3 user reviews.

company

★ 5★ 4★ 3★ 2★ 1

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