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Excell Home Care, Inc. ico

Excell Home Care, Inc.
- 14023 Paramount Blvd UNIT 101, Paramount, CA 90723

Home health care service, Nursing agency ★3.0

14023 Paramount Blvd UNIT 101, Paramount, CA 90723, USA

3.0
I am writing to express my serious concern regarding the lack of physical and occupational therapy services for my 91-year-old mother, who recently suffered a lumbar fracture. She was referred to your company by Kaiser Permanente for these services.A nurse conducted an assessment over a week ago, but since then, we have not received any visits from a physical therapist or an occupational therapist. I have called your office multiple times and each time I was assured that someone would contact us, but no one has.This delay in care is unacceptable and deeply concerning, especially given my mother's fragile condition. As a company in the business of helping people, I believe this situation reflects poorly on your commitment to patient care.I urge you to address this matter immediately and schedule the necessary therapy appointments for my mother without further delay. - Tram Phan
Excell Home Care, Inc. Overview Intro Detail Photos Location Reviews

Excell Home Care, Inc. Introduce

For individuals and families in California seeking professional, compassionate medical care and support in the comfort of their own residences, Excell Home Care, Inc. in Paramount, CA, offers a wide range of specialized home health services. As a licensed Home Health Agency, the organization is committed to providing care that enhances the quality of life, promotes recovery, and supports independence for homebound patients under the direction of their personal physician.

The core philosophy of Excell Home Care, Inc. is centered on delivering “compassionate, safe, honest & cost-effective health service at home by skilled professionals with integrity to continuously strive for Excellence.” This mission drives the dedicated team of health professionals, which includes Registered Nurses, Licensed Vocational Nurses, Physical Therapists, Occupational Therapists, and Certified Home Health Aides, among others. The goal is to facilitate maximum self-care and rehabilitation for patients recovering from illness, injury, or managing chronic conditions, right where they feel most comfortable—at home.

The care provided is personalized, with an in-depth assessment conducted for every client. Working closely with the patient's family and physician, an individualized plan of care is developed to meet specific assessed needs, striving to enhance rehabilitation, improve overall quality of life, and ultimately help reduce the incidence of hospital readmissions. This coordinated approach ensures that all aspects of the patient's care are managed with expertise and a commitment to quality outcomes.

Excell Home Care, Inc. is a trusted leader in providing intermittent and part-time home healthcare services. The agency’s commitment to meeting high standards is demonstrated by its accreditation from The Joint Commission, a nationwide symbol of quality and a reflection of the organization's dedication to performance standards in healthcare.

Location and Accessibility

Excell Home Care, Inc. is conveniently situated in the heart of Paramount, California, making it a local resource for home health services across the region. The central location in Los Angeles County allows the agency to effectively coordinate care for residents throughout the surrounding communities.

The main office serves as the operational hub for coordinating the team of professional caregivers, nurses, and therapists who travel to patients’ homes. Having a local, established physical address in the community provides a stable point of contact and accountability for California residents seeking reliable care.

The office location has been noted to prioritize patient and visitor ease with respect to physical access. Accessibility features available at the facility include:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

This attention to physical accessibility helps ensure that family members and visitors, who may themselves have mobility concerns, can easily manage any necessary in-person consultations or administrative needs at the office before care begins in the home.

Services Offered

Excell Home Care, Inc. provides a comprehensive array of services that cover both medical and supportive needs, all prescribed by a patient's physician and delivered in the patient’s home. These services are vital for recovery and managing long-term health, ensuring that patients receive skilled and therapeutic assistance without the stress of frequent travel to external facilities.

  • Skilled Nursing:

    Provided by Professional Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs). This includes performing prescribed medical treatments, wound care, medication management, assessing changes in the patient's condition, and supervising the overall care plan. An emphasis is placed on instructing the patient and family on self-care techniques.

  • Physical Therapy (PT):

    A therapy designed to help the patient regain physical strength, improve endurance, and restore coordination. Services often include special exercises, heat application, massage, and ultrasound, all tailored to a doctor's prescription, with the ultimate goal of returning the patient to maximal function following an injury or illness.

  • Occupational Therapy (OT):

    Focuses on an individual's ability to perform activities of daily living (ADLs) and resume normal daily life. Therapists provide activities and exercises designed to help patients improve skills necessary for self-care, promoting greater independence at home.

  • Speech Therapy:

    Treatment that assists patients who have difficulty with speaking, hearing, language, or swallowing problems. This service is crucial for patients recovering from conditions like a stroke, helping them to regain the ability to communicate clearly and safely swallow.

  • Home Health Aides (HHA):

    Licensed Certified Nursing Assistant professionals who provide essential assistance with the activities of daily living and routine personal care. This can include help with bathing, dressing, grooming, eating, and checking vital signs such as temperature and pulse rate.

  • Medical Social Services:

    A necessary service to assess and address the social, emotional, and environmental factors that relate to a patient's health issues. Medical Social Workers can help patients and families utilize community resources for adjustment and rehabilitation, and navigate the complexities of healthcare.

  • Specialty Programs:

    In addition to the general therapeutic services, Excell Home Care also offers specialty programs designed to provide a deeper level of treatment for specific, complex healthcare issues, further supporting the patient’s complete care needs.

Features / Highlights

Excell Home Care, Inc. has several key features that contribute to its standing as a dedicated home health provider in Southern California. These highlights demonstrate the agency's commitment to quality, patient focus, and professionalism:

  • Accreditation by The Joint Commission: This distinction signifies that the agency has met rigorous performance standards and maintains a commitment to quality and safety in patient care.
  • Team of Licensed Professionals: The care is delivered by a highly experienced team of health professionals, including Registered Nurses, various therapists (Physical, Occupational, Speech), and Certified Home Health Aides.
  • Owned and Operated by Nurses: The leadership, including Registered Nurses and a Family Nurse Practitioner, ensures that the agency’s operations are guided by deep clinical knowledge and a patient-first perspective.
  • Personalized Care Plans: Every patient receives an individualized plan of care developed in cooperation with their personal physician and family, ensuring treatment is specifically tailored to their unique needs and recovery goals.
  • Focus on Patient and Family Instruction: A major component of the service involves patient and family education, empowering them to promote maximum self-care and independence, which is crucial for long-term well-being.
  • Accepts Various Payments: The agency accepts Debit Cards for payment and processes claims for approved services covered 100% by Medicare and Medical (Medi-Cal), while also researching and processing claims for private insurance, though coverage varies by policy.
Contact Information

To connect with Excell Home Care, Inc. for inquiries regarding home health services, referrals, or to learn more about a care plan, please use the following contact details:

  • Address: 14023 Paramount Blvd UNIT 101, Paramount, CA 90723, USA
  • Primary Phone: (562) 988-3370
  • Mobile Phone: +1 562-988-3370

As a Home Health Agency, the primary method for service initiation is typically a referral from a physician for homebound patients who require part-time and intermittent medical nursing care or therapy.

What is Worth Choosing

Choosing a home health provider is a critical decision for any California family. Excell Home Care, Inc. stands out for its comprehensive approach to in-home medical care. The agency's dedication to maintaining The Joint Commission accreditation reflects a persistent pursuit of excellence, providing peace of mind regarding the standard of care.

The reported customer feedback, while mixed, illustrates the importance of the team's professional conduct. For instance, the positive review of "My nurse Don," who "Deserves five stars," highlights the direct impact of individual excellence, noting his skill in explaining the healing process and his value as an asset to the medical team. This kind of dedicated, skilled personnel is what families rely on when making the choice for home care.

However, potential clients should also note that, as with any high-demand healthcare service, administrative and scheduling challenges may arise, as indicated in a different customer's concern about the delay in scheduling physical and occupational therapy. For patients requiring immediate post-fracture or post-operative therapy, it is advisable to maintain clear and frequent communication with the agency to ensure necessary services are scheduled promptly and efficiently.

Ultimately, Excell Home Care, Inc. offers a strong foundation of accredited, physician-coordinated services—Skilled Nursing, Physical Therapy, Occupational Therapy, and more—delivered by a team of professionals in a local setting. For Californians seeking to recover or manage health conditions while retaining the comfort and dignity of their own homes, Excell Home Care provides an option that merges clinical expertise with personal, in-home attention, guided by a mission to enhance the quality of life.

Excell Home Care, Inc. Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Debit cards
  • Credit cards

Excell Home Care, Inc. Photos

Excell Home Care, Inc. Picture 1

Excell Home Care, Inc. Location

Excell Home Care, Inc.

14023 Paramount Blvd UNIT 101, Paramount, CA 90723, USA

Excell Home Care, Inc. Reviews

An average rating of ★3.5 from 16 user reviews.

nursecompanyphysical therapistwoundquestionsmother

★ 5★ 4★ 3★ 2★ 1

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