TheKey - Formerly 123 Home Care

- 20335 Ventura Blvd Suite 201, Woodland Hills, CA 91364

Welcome to TheKey, formerly known as 123 Home Care, a leading name in personalized, premium in-home care services across the California region. For families in the Golden State, particularly those in the San Fernando Valley and surrounding communities, finding dependable, high-quality support for aging loved ones is a top priority. TheKey is dedicated to helping older adults live happier, healthier, and more independent lives right in the comfort and familiarity of their own homes. We understand that choosing a home care provider is a deeply personal decision, and our commitment is to deliver an exceptional experience marked by professionalism, compassion, and a science-backed approach to wellness. We serve discerning clients who expect more than just basic assistance; they expect a partner in long-term health and dignified aging.

Our services are built on the foundation of the proprietary Balanced Care Method®, a research-backed approach that focuses holistically on enhancing cognitive, physical, social, and emotional well-being. This unique methodology sets TheKey apart, ensuring that care plans go beyond simple daily tasks to actively promote a meaningful and fulfilling life at home. Whether your family requires a few hours of support each week or comprehensive, around-the-clock care, TheKey is ready to craft a flexible solution that meets your specific, evolving needs. The dedication of our staff, from the caregivers in the home to the supportive administrative team, ensures clear communication, responsiveness, and a high level of courteous service, as noted by clients who've called our caregivers a "Godsend."

TheKey’s commitment to serving the California community is rooted in our local presence. Our office is strategically located in the heart of Woodland Hills, making us highly accessible to families across the San Fernando Valley, Conejo Valley, and Greater Los Angeles area. Being locally based means we combine the personal touch of a neighborhood agency with the extensive resources and industry-leading expertise of a national brand. Our goal is to provide seamless, coordinated care right where it’s needed most.

The main office can be found at:

20335 Ventura Blvd Suite 201, Woodland Hills, CA 91364

Accessibility is paramount to ensuring all clients and their families can comfortably connect with us. The facility offers practical accommodations for individuals with mobility needs, including a wheelchair accessible parking lot. This attention to accessibility reflects our broader commitment to ensuring a supportive and inclusive experience for everyone we serve.

TheKey provides a wide array of in-home care services designed to support various needs, from non-medical personal assistance to specialized chronic condition care. Our offerings are categorized to include key areas vital for dignified aging at home, including those related to home help, transportation, and specialized support.

• Home Help Service Agency: Comprehensive assistance with daily living activities (ADLs) and instrumental activities of daily living (IADLs). This includes:
  • Personal hygiene assistance (bathing, grooming, dressing).
  • Medication reminders and monitoring.
  • Nutritious meal planning and preparation.
  • Light housekeeping and laundry.
  • Companionship and emotional support.
  • Case management and coordination of care.
• Handicapped Transportation Service: Safe and reliable transportation for clients who require assistance. This essential service includes:
  • Escorts to and from medical appointments.
  • Transportation for errands, shopping, and social outings.
  • Support for planning trips and personal appointments, ensuring safe community engagement.
• Hospice Support: Compassionate and experienced care for clients and families during end-of-life journeys. This service focuses on comfort, dignity, and emotional support, working in coordination with primary hospice providers.
• Specialized Care: Expert support for complex conditions and transitions, including:
  • Memory Care for all stages of cognitive decline, including Alzheimer's and dementia.
  • Care for chronic medical conditions such as Parkinson's, heart conditions, and post-stroke recovery.
  • Respite Care to provide relief for family caregivers.
  • Hospital-to-Home transition care for safe and successful recovery.
  • 24/7 or live-in care for continuous assistance.

The services provided by TheKey are distinguished by several key features that underscore our commitment to quality, trust, and advanced care practices. These elements are integral to the premium experience we deliver to families across California.

• The Balanced Care Method®: Our proprietary, research-backed framework emphasizes six pillars of wellness—Flex Your Mind, Nourish & Hydrate, Move More, Connect with Others, Engage with Joy and Purpose, and Sleep Well—to actively support long-term well-being and independence.
• Highly Trained and Vetted Caregivers: Caregivers undergo thorough background checks, extensive training, and are supported by an internal management team to ensure they are professional, courteous, and skilled in managing various client needs, including specialized dementia care.
• Flexible and Customized Care Plans: Recognizing that care needs evolve, TheKey offers flexible scheduling—from hourly visits (typically with a four-hour minimum) to continuous 24/7 or live-in support—all tailored through a personalized care plan package.
• Concierge-Based Service Model: We strive to provide a high level of responsiveness and support, with client success managers and staffing managers ensuring transparent communication and quick accommodation of changing needs, making the administrative process smoother for families.
• Accessibility Commitment: The Woodland Hills location provides a wheelchair accessible parking lot, ensuring ease of access for clients, families, and caregivers.
• Experience and Reputation: With a legacy spanning over two decades, TheKey (formerly Home Care Assistance/123 Home Care) has earned the trust of families by delivering millions of hours of personalized home care and maintaining a commitment to professional, kind, and trustworthy service.

We encourage California residents to reach out directly to our Woodland Hills office to discuss specific care needs, schedule a consultation, or learn more about our service offerings. Our care solution managers are ready to guide you through the process and answer any questions you may have.

• Address: 20335 Ventura Blvd Suite 201, Woodland Hills, CA 91364
• Phone: (818) 350-1756
• Mobile Phone: +1 818-350-1756

For families seeking home care in California, TheKey stands out as a professional, reliable, and advanced choice. The decision to choose TheKey means prioritizing quality of life, dignity, and independence for your aging loved one. What truly sets this agency apart is the integration of high-level training with a human-centered, technology-powered model. The caregivers are not just assistants; they are well-trained professionals, some of whom are Certified Nurse Assistants (CNAs) and Home Health Aides (HHAs), backed by a company that invests in their continuous support and resources. This employee-caregiver model is crucial for consistency and quality.

Furthermore, the emphasis on the Balanced Care Method® offers a proactive approach to aging. Instead of merely managing decline, the focus is on engagement, cognitive stimulation, and movement, which is essential for successful long-term aging at home. This concierge-level, comprehensive care is particularly valuable in a state like California, where families have high expectations for the care of their loved ones. While one should always do their due diligence, the testimonials highlight the "friendliness and courtesy" of the entire team and the "winsome, yet professional" demeanor of individual caregivers, reflecting a culture of genuine compassion. Choosing TheKey means selecting a partner dedicated to providing a thoughtful, comprehensive, and premium in-home care experience, ensuring your loved one can age safely and joyfully in their Southern California home.

TheKey - Formerly 123 Home Care

20335 Ventura Blvd Suite 201, Woodland Hills, CA 91364, USA