DialMED Home Care

- 111 W Bastanchury Rd #2e, Fullerton, CA 92835

DialMED Home Care, with an office conveniently located in Fullerton, California, has established itself as a leading and trusted provider of non-medical in-home care services throughout Orange County and surrounding Southern California communities since 1996. For families navigating the complexities of senior care, recovery from surgery, or managing a disability, DialMED offers a compassionate, high-quality alternative to institutional living. Their core mission is to enable individuals to remain safely, comfortably, and with dignity in the familiar surroundings of their own homes.

The agency’s foundation is built on nearly two decades of dedicated service, helping thousands of seniors and post-operative patients maintain their independence and quality of life. Understanding that every individual's needs are unique, DialMED Home Care in Fullerton focuses on providing personalized and flexible care plans. This commitment to tailored service is what sets them apart, ensuring that clients receive exactly the level of assistance required, whether it is for a few hours a day or around-the-clock support. Their experienced, fully-screened Home Care Aides and companions are dedicated to providing excellence in all aspects of daily living support.

Choosing the right home care agency is a deeply personal and often challenging decision for families in the Fullerton area. DialMED simplifies this process by operating as a fully-licensed agency under the California Department of Social Services, providing peace of mind to clients. As a full-service agency, they take on the full responsibility of employment, including managing all payroll taxes, workers' compensation, and liability insurance for their caregivers. This structure protects the client and their home, unlike hiring an independent caregiver. Furthermore, their reputation for excellence, highlighted by numerous positive testimonials from satisfied families, solidifies their standing as a reliable care partner in the Orange County community.

The Fullerton office serves as a critical hub for Orange County, ensuring that high-quality, professional care is accessible to residents throughout the region. The team at this location is ready to discuss individual care needs and develop customized service schedules to meet the dynamic requirements of their clients.

The DialMED Home Care office serving the Fullerton and greater Orange County community is strategically situated to offer convenient access for consultations and administrative needs. Located at 111 W Bastanchury Rd, the office is easily reachable for families throughout Northern Orange County.

The physical location’s focus on accessibility is a practical consideration for families and visitors. The office building is known to include features like a wheelchair-accessible parking lot, which is a key element for ensuring that all clients and their representatives can visit the office comfortably. While the care itself is delivered in the privacy of the client’s home, the availability of an accessible office is important for initial meetings, care plan reviews, and any necessary face-to-face interactions. The Fullerton location is part of DialMED’s broader commitment to serving Southern California, which includes a secondary office in Whittier, CA, allowing for comprehensive coverage across Los Angeles and Orange Counties.

DialMED Home Care offers a wide array of non-medical services designed to assist seniors, disabled individuals, and post-operative patients in managing their activities of daily living (ADLs) and maintaining a comfortable home environment. Their services are flexible, ranging from short, hourly visits (as little as two hours) to continuous 24-hour live-in care.

• Personal Care Activities: Assistance with all activities of daily living, including bathing, showering, dressing, grooming, toileting, and managing incontinence care.
• Mobility and Transfer Assistance: Help with transferring and positioning clients, including bed-to-chair transfers to ensure safety and prevent falls.
• Companionship: Providing meaningful conversation, emotional support, reading aloud, and accompanying clients to church or other social activities.
• Homemaking and Household Support: Light housekeeping, changing bed linens, laundry, and assisting with general household organization.
• Meal Preparation and Nutrition: Planning and preparing nutritious meals, monitoring dietary restrictions, and assistance with feeding.
• Errands and Transportation: Assistance with shopping, grocery shopping, and providing transportation to and from medical appointments or other scheduled activities.
• Medication Reminders: Ensuring clients take their medications accurately and on schedule, though not administering the medication.
• Post-Operative and Post-Hospitalization Care: Support for clients recovering from surgery or a hospital stay, ensuring a smooth and safe transition back home.
• Respite Care: Offering temporary relief and support for family caregivers, allowing them time to rest and attend to personal needs.

Beyond these general services, DialMED Home Care's caregivers are qualified and experienced in handling the needs associated with various conditions, providing focused and informed care. This includes specialized support for individuals with conditions such as:

• Alzheimer's and Dementia
• Parkinson's Disease
• ALS (Amyotrophic Lateral Sclerosis)
• Diabetes
• Cancer
• Hospice Care support
• Colostomy Care
• Management of Bed Sores

DialMED Home Care distinguishes itself in the Orange County home care market through several key operational and staffing features that ensure reliability, professionalism, and client protection.

• Rigorous Caregiver Screening: Every Home Care Aide undergoes a thorough screening process, which includes criminal background checks, LIVESCAN fingerprinting, state Home Care Aide registration, integrity testing, reference verification, and TB testing.
• Licensed, Bonded, and Insured: The agency is fully licensed by the California Department of Social Services (HCO# 194700083 is associated with their operations) and is fully bonded and insured, providing a crucial layer of protection for the client and their estate.
• Flexible and Customized Scheduling: Care is available any time of day, any day of the week, with visit times customizable from two-hour minimums up to 24 hours of continuous care. Client schedules can be adjusted as needs change.
• Caregiver Consistency and Reliability: The agency prioritizes providing a consistent caregiver for a regular weekly schedule, which fosters a stronger relationship and better understanding of the client’s unique needs. They also utilize a telephone-based clock-in system, SANTRAX, to monitor caregiver punctuality and attendance in real-time.
• Full-Service Employment Model: As the employer of the caregivers, DialMED assumes responsibility for all employment taxes, worker's compensation, and supervision, relieving the client and family of complex employer obligations and liabilities.
• Support for Long-Term Care Insurance: The billing department works directly with many Long Term Care insurance providers, such as Calpers, GE Long Term Care, Bankers Life and Casualty, and State Farm, to facilitate reimbursement for home care services.

To learn more about the home care services offered in Fullerton and the greater Orange County area, or to schedule a consultation, you may contact the office directly.

Address: 111 W Bastanchury Rd #2e, Fullerton, CA 92835, USA

Phone: (714) 869-0300

Choosing DialMED Home Care in Fullerton means opting for a service that combines nearly three decades of experience with a high level of professional accountability. For Californians seeking home care, the primary benefit of choosing this agency is the peace of mind that comes from knowing their loved one is protected and cared for by a reputable, fully-licensed, and bonded agency.

The testimonial history of DialMED frequently highlights their ability to deliver consistent, dependable care, a stark contrast to the reported unreliability of some other agencies. Clients speak highly of caregivers who are not only on time but who are also self-starters, proactive in their work, and genuinely kind. This level of dependable service translates directly into reduced stress for family members, allowing them to shift their focus from managing logistics to simply enjoying quality time with their loved ones.

Furthermore, their advanced specialization in conditions such as Alzheimer's, Parkinson's, and post-operative recovery ensures that clients with complex or evolving health needs are matched with a caregiver who has the right experience and compassion. Whether the need is for basic companionship, comprehensive assistance with activities of daily living, or specialized care for a chronic condition, DialMED Home Care provides the structure, supervision, and commitment to excellence necessary for a high-quality home care experience in Orange County. Their ongoing dedication to personalized, in-home support makes them an invaluable resource for California families committed to their loved one's independence and dignity.

DialMED Home Care

111 W Bastanchury Rd #2e, Fullerton, CA 92835, USA