First Smile Home Health Care Introduce
Choosing the right care provider for yourself or a loved one is one of the most important decisions a California resident can make. For those in the San Fernando Valley, Los Angeles County, and Ventura County who require professional medical or rehabilitative assistance but wish to remain in the comfort and familiar surroundings of their own home, First Smile Home Health Care in Burbank, CA, stands out as a dedicated resource. This agency is committed to delivering personalized, high-quality, and comprehensive home health care to patients of all ages, allowing for a safer, more comfortable recovery or management of chronic conditions.
First Smile Home Health Care, Inc. is a licensed and reputable agency that has been serving the community for over two decades. Their approach is rooted in a mission to use their training and skills to enhance the health and lifestyle quality of their patients. They aim to provide health care professionals who employ innovative approaches and dedicated care to make a significant impact on each patient's well-being. This commitment extends to ensuring stability for patients even after hospitalization, helping them smoothly transition and remain in their home setting while receiving the highest standard of care. Their core values—Compassion, Accountability, Respect, and Excellence—guide every interaction and service delivery, guaranteeing a professional and sensitive care experience. This holistic and patient-centered philosophy helps make the recovery or long-term care process as effective and dignified as possible.
A critical element in the trust and quality assurance offered by the agency is its official accreditation and certification status. First Smile Home Health Care is not only Licensed in California but is also both MediCare Certified and Medi-Cal Certified. Furthermore, they have earned the prestigious Joint Commission Accreditation, a mark of quality and safety that reflects their dedication to upholding rigorous standards in health care. They have also garnered a commendable 4.5-star rating from Medicare, demonstrating their commitment to positive patient outcomes and reliable care practices. This array of accreditations confirms that the agency adheres to federal and state health and safety requirements, giving patients and their families peace of mind in choosing a trusted provider.
The agency’s operational hours are Monday through Friday, from 9:00 AM to 5:00 PM. However, their commitment to patient needs often goes beyond these hours. For instance, their dedicated team provides comprehensive care, including same-day admissions for home health services, even on weekends and holidays. They also ensure their clinical resources are accessible around the clock, with Registered Nurses, Pharmacists, Physicians, and Nurse Practitioners available on call 24/7 for consultations and expert care. This level of dedication to continuous support is a cornerstone of their service model.
First Smile Home Health Care's main office is strategically situated in the city of Burbank, making it a central point for serving a wide geographic area, including the San Fernando Valley, Los Angeles County, and Ventura County.
The office details are as follows:
Address: 2314 W Burbank Blvd, Burbank, CA 91506, USA
For clients or family members who need to visit the main office, accessibility is a priority. The location features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These accessibility features ensure that all visitors, regardless of mobility challenges, can comfortably and safely access the facility for consultations or administrative needs.
First Smile Home Health Care provides a comprehensive range of in-home health services, delivered by a highly skilled and compassionate team of healthcare professionals. These services are carefully tailored to meet the specific needs of each patient, promoting recovery, independence, and overall quality of life. The core services available include:
- Skilled Nursing: Provision of expert medical care by Registered Nurses in the patient's home, including initial needs assessment, wound care, medication management, intravenous (IV) therapy, injections, and patient/caregiver education on disease management and treatment plans.
- Physical Therapy Services: Home-based rehabilitative services to help patients regain mobility, strength, and balance, often following an injury, surgery, or illness.
- Occupational Therapy: Personalized services focused on helping patients return to their usual daily activities, such as bathing, dressing, meal preparation, and housekeeping, to promote independence.
- Speech Therapy (Speech-Language Pathology): Services dedicated to assisting patients with issues related to speech, language, communication, and swallowing difficulties.
- Home Health Aide: Provision of personal care assistance, which includes help with daily living activities like getting up, bathing, dressing, and making meals, alongside skilled services as part of a comprehensive care plan.
- Medical Social Worker: Comprehensive support to help patients and families manage social and emotional concerns related to illness, including counseling and assistance in finding community resources.
- Durable Medical Equipment (DME): Assistance in procuring necessary medical equipment to support patient care and recovery in the home setting, leveraging the agency’s established partnerships with distributors.
Choosing First Smile Home Health Care means opting for a provider that integrates quality assurance, professional expertise, and comprehensive patient support into its service model. The following highlights showcase the unique features of the agency:
- Accredited and Certified Quality: The agency is Joint Commission Accredited and holds certifications from MediCare and Medi-Cal, reflecting an adherence to stringent national quality standards.
- High Medicare Rating: They have achieved a 4.5-star rating from Medicare, which indicates above-average performance on key quality of patient care measures and outcomes.
- Extensive Service Area: The team is dedicated to serving the residents of the San Fernando Valley, Los Angeles County, and Ventura County, providing localized and accessible care across Southern California.
- Same-Day Admissions: A commitment to patient urgency is demonstrated by the offering of same-day admissions for home health services, including on weekends and holidays.
- 24/7 Clinical Support: Registered Nurses, Pharmacists, Physicians, and Nurse Practitioners are available on-call 24/7 to ensure continuous support and expert advice for urgent medical needs.
- Experience and Established Legacy: The agency touts over two decades of experience in the field, with a commitment to upholding a legacy of excellence in exceptional in-home care.
- Broad Insurance Acceptance: They accept Medicare, Medi-Cal, Private Insurance (confirmation required), and Direct Payment/Private Pay, offering flexibility in payment options.
- Commitment to Specialized Care: The professional team is specifically trained to handle complex needs, including specialized wound care and intravenous (IV) therapy.
For inquiries, setting up a care plan, or general information, First Smile Home Health Care can be reached at the following contact points:
Address: 2314 W Burbank Blvd, Burbank, CA 91506, USA
Phone: (818) 951-1565
Selecting a home health care provider is an intensely personal decision that affects a patient’s comfort, recovery, and overall quality of life. For California residents, First Smile Home Health Care offers a compelling combination of established expertise, accredited quality, and a profound commitment to patient-centered care. What is truly worth choosing here is the comprehensive and professional framework designed to support health goals at home. The blend of skilled medical services—from nursing to multiple therapy disciplines—is seamlessly integrated with essential personal care from Home Health Aides and resource navigation provided by a Medical Social Worker. This ensures that a patient's clinical, physical, and emotional needs are all addressed under one coordinated plan.
The agency’s dual certification with Medicare and Medi-Cal, along with their Joint Commission Accreditation, removes a layer of concern for families about the quality and accountability of the services they receive. Furthermore, the commitment to 24/7 on-call clinical access and same-day admissions demonstrates a responsiveness that is crucial during times of medical fragility or urgent need. While customer experiences can vary, with one review noting challenges in communication and supply management, another highlights the outstanding, stress-free coordination and responsiveness of staff members like Nelly for setting up complex multi-disciplinary therapy services. This positive feedback from a collaborative partner in a professional capacity speaks to the high level of dedication and efficiency in their care coordination process. Ultimately, for those seeking a highly-rated, professional, and accredited home health agency in the greater Los Angeles area that is built on a foundation of Compassion, Accountability, Respect, and Excellence, First Smile Home Health Care provides a robust and trusted solution for in-home medical and rehabilitative care.
First Smile Home Health Care Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
First Smile Home Health Care Photos
First Smile Home Health Care Location
First Smile Home Health Care
2314 W Burbank Blvd, Burbank, CA 91506, USA
First Smile Home Health Care Reviews
expertisecommunicationteam
★ 5★ 4★ 3★ 2★ 1From a patient's point of view: Absolutely awful communication. Doesn't return phone calls or emails. Very poor on bringing out supplies and making sure that the patient has proper supplies for care. Patient has to purchase own supplies because they are so bad at it. Do not recommend at all.
July 30 · Debra Billet (Debi)I had the pleasure of working closely with Nelly to set up PT, OT, and speech therapy for our clients, and I couldn’t be more impressed. She was incredibly helpful, guiding us through every step of the process with ease. Nelly’s responsiveness and clear communication made everything smooth and stress-free. We’ve collaborated with First Smile on multiple clients, and their customer service is consistently outstanding. It’s always a great experience working with such a dedicated and professional team!
February 07 · Alyssa SilbermanI have worked with First Smile on countless shared clients and every time they have been incredible to work with. They are very professional, kind, and have great nurses/therapist with different demeanors and expertise. There are a ton of options with home health companies and I highly recommend First Smile.
February 05 · Kurt Davis"First Smile Home Health and Personal Care delivers exemplary hospice care services, characterized by a comprehensive approach to patient care. Their interdisciplinary team, comprising skilled medical professionals, provides tailored support to patients and their families, addressing both physical and emotional needs. Through meticulous symptom management and compassionate palliative care, they strive to optimize comfort and promote dignity throughout the end-of-life journey. Their commitment to holistic care makes them a standout choice for individuals seeking expert medical support during this sensitive period."
April 30 · Fadi AlwagfyI do not have a relative at this facility and we're over a week now they have been calling me about a patient named Nancy hello. I have no relatives there
October 22 · Carla Brunelle
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