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Kindness-Care Home Health
- 1220 W Hemlock Way #202, Santa Ana, CA 92707

Home health care service, Nursing home ★3.0

1220 W Hemlock Way #202, Santa Ana, CA 92707, USA

3.0
My father was supposed to receive home health services (nurse visits and PT) from this agency. My father had been transferred to an Assisted Living facility from the Skilled Nursing Facility after a devastating heart attack so getting services in place were of the utmost importance. They had reportedly left messages at his old home phone number (which of course he doesn't have access to). I attempted to call the agency multiple times to follow-up and when I finally reached someone, that person told me that he wasn't on their list. I attempted to trace the steps back to see where the glitch occurred. The skilled nursing facility reported that the referral was sent to this facility. The insurance confirmed. I called the agency back and they now report that the referral has now expired since it had been over a month. When I expressed my frustration at that point, the staff member got very snippy with me indicating that they did their part by leaving 4 messages at his home phone number, not understanding that he resides in the assisted living facility therefore wouldn't have received those messages. I repeatedly left messages for the supervisor and owner and did not receive a call back. The unprofessionalism is beyond my understanding. I don't recommend this agency. - Debbie M
Kindness-Care Home Health Overview Intro Detail Photos Location Reviews

Kindness-Care Home Health Introduce

For residents across Orange County and the surrounding Southern California areas, finding reliable and compassionate care for yourself or a loved one is a top priority. When the need arises for professional medical attention, rehabilitative therapy, or daily assistance following a hospital stay, an illness, or to manage a chronic condition, the preference for receiving care in the familiar comfort of one’s own home is paramount. Kindness-Care Home Health, located in Santa Ana, California, serves as a licensed and accredited resource dedicated to providing exactly this—high-quality home-based healthcare services. This approach allows Californians to recover, manage their health, and maintain independence within their personal environment.

The organization is distinguished in the local healthcare landscape as a women-owned business, bringing a unique perspective to personalized and empathetic patient care. Their model aims to coordinate specific care needs directly with the patient’s physician, deploying a qualified multidisciplinary team to ensure seamless and effective treatment. In the context of California's diverse and aging population, the availability of comprehensive, in-home services like those offered by a Medicare-certified agency can be essential for easing the transition from hospital to home, preventing re-hospitalization, and generally improving the quality of life.

Location and Accessibility

Kindness-Care Home Health is strategically situated to serve the greater Orange County and Inland Empire regions from its main administrative base in Santa Ana, CA. The central location provides a hub for coordinating in-home services across a wide service area, catering to numerous Southern California communities.

The agency’s physical address is:

  • 1220 W Hemlock Way #202, Santa Ana, CA 92707, USA

Accessibility at the Santa Ana facility is designed to be accommodating for visitors and staff, with key features including a wheelchair-accessible entrance and a wheelchair-accessible parking lot, reflecting a commitment to serving all community members, including those with mobility challenges.

Services Offered

As a Home Health Agency, Kindness-Care Home Health focuses on providing skilled, physician-ordered care in the patient’s home. The full scope of services provided by a Medicare-certified agency typically includes a blend of medical and personal support designed to facilitate recovery and manage health conditions. Based on their classification and standard home health industry offerings in California, the services are expected to include, but may not be limited to, the following:

  • Skilled Nursing Care: This often encompasses services such as wound care for surgical incisions or pressure sores, medication management and teaching, IV therapy and injections, and close monitoring of complex or unstable health statuses to prevent complications.
  • Physical Therapy: Services to improve mobility, strength, balance, and gait following an injury, surgery (like joint replacement), or a neurological event (such as a stroke), often including in-home exercise programs.
  • Occupational Therapy: Focusing on regaining independence with Activities of Daily Living (ADLs) such as dressing, bathing, and grooming, as well as instrumental tasks, and training in the use of adaptive equipment.
  • Speech-Language Pathology Services: Addressing difficulties with communication, cognitive function, and swallowing (dysphagia) following a stroke or other medical event.
  • Home Health Aide Services: Providing crucial assistance with personal care tasks like bathing, dressing, and ambulation, typically under the supervision of a registered nurse or therapist, when skilled services are also being received.
  • Medical Social Services: Offering counseling, assistance with community resource planning, and support for navigating complex financial or social issues related to the patient’s health condition.
  • Patient and Caregiver Education: Teaching patients and their family caregivers how to manage their condition, medications, or equipment effectively to promote long-term health and independence.
Features / Highlights

Several key features underscore the agency’s position as a provider of home health services in the California market:

  • Accredited and Licensed Status: The agency is a licensed Home Health Agency and is Joint Commission accredited, signifying a commitment to meeting rigorous quality and safety standards recognized nationally and by the State of California. They are also Medicare certified.
  • Women-Owned Business: This designation is a notable characteristic that may influence their philosophy toward empathetic and person-centered care, potentially attracting clients seeking to support diversity in local business.
  • Broad Service Area: The organization's reach extends beyond Santa Ana, serving clients in the Inland Empire, Los Angeles, and Orange Counties, allowing them to provide a continuity of care to a large segment of Southern California residents.
  • 24/7 On-Call Availability: The business hours indicate 24/7 on-call availability, which is essential for home health patients who may require urgent assistance or advice outside of regular business hours.
  • Focus on Post-Acute Care: Their role as a Home Health Agency positions them as a critical component in the post-hospitalization recovery process, helping to bridge the gap between facility-based care and complete recovery at home.
Contact Information

To inquire about services, referrals, or other general information, individuals in California can reach Kindness-Care Home Health using the following contact details:

  • Address: 1220 W Hemlock Way #202, Santa Ana, CA 92707, USA
  • Phone: (949) 777-9500 (Also listed as +1 949-777-9500)
What is Worth Choosing

Choosing a home health care provider in California is a decision that requires careful consideration of both the medical expertise and the administrative support provided. Kindness-Care Home Health presents itself as a viable option for those needing skilled, in-home medical care. The agency's commitment to being Joint Commission accredited and Medicare-certified means they adhere to strict federal and state guidelines regarding the quality of care, patient safety, and professional standards.

For California residents, the key benefit of choosing a home health agency like this one is the ability to receive physician-ordered skilled care—such as injections, physical therapy, and complex wound care—without the necessity of a lengthy stay in a skilled nursing facility or repeated visits to an outpatient clinic. Their stated mission to coordinate care with a patient's physician and deploy a qualified, multidisciplinary team speaks to an organized and holistic approach to home recovery. Furthermore, the fact that they are a women-owned business can be a significant draw for local community members looking to partner with a diverse business that may bring a deeply compassionate and individualized focus to home care. Their broad service area in major Southern California counties like Orange and Los Angeles is a practical advantage, offering accessibility to care for a wide geographical patient base.

Potential clients should, however, consider the importance of clear and consistent communication. While the clinical staff, such as therapists and nurses, may receive high praise, the administrative and logistical aspects of care coordination—including scheduling and discharge processes—are also vital for a smooth patient experience. Ensuring that a referral, insurance authorization, and a smooth transition to home are handled effectively by the office staff is just as critical as the quality of the in-home care itself. Prospective clients in the Santa Ana and Orange County areas are advised to discuss their specific needs, particularly concerning communication protocols and care coordination, directly with the agency to ensure their personal or family member’s experience is as stress-free and beneficial as possible.

Kindness-Care Home Health Details

  • From the business

  • Identifies as women-owned
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Kindness-Care Home Health Photos

No photos available at the moment.

Kindness-Care Home Health Location

Kindness-Care Home Health

1220 W Hemlock Way #202, Santa Ana, CA 92707, USA

Kindness-Care Home Health Reviews

An average rating of ★3 from 8 user reviews.

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