Universal Home Care, Inc.

- 151 N San Vicente Blvd #200, Beverly Hills, CA 90211

Introduction / Overview

For over twenty-five years, Universal Home Care, Inc. has been a committed and patient-centric provider of comprehensive home health and hospice care services in Southern California. Since 1996, this women-owned organization has focused on delivering superior medical and supportive care directly to patients in the familiar, comforting environment of their own homes. Serving Los Angeles, Orange, and Ventura counties, Universal Home Care, Inc. is dedicated to enabling people to live healthy and independent lives, even while recovering from illness or managing a chronic condition. The agency emphasizes a multidisciplinary and compassionate approach, aiming to provide equal access to necessary care in the most efficient and appropriate manner possible. Their mission is centered on the dignity, respect, and empathy of their clients, fostering an environment where seniors and patients can thrive.

Universal Home Care, Inc. recognizes that recovering or living with a chronic condition can be more comfortable and effective when done at home. As a certified Home Health Agency and Hospice provider, the organization is structured to offer skilled, professional care, often covered by Medicare, Medi-Cal, and other private insurances, when ordered by a physician for homebound patients. They strive to be a supportive partner, not just a service provider, in their clients' healthcare journeys.

Location and Accessibility

The administrative office for Universal Home Care, Inc. is conveniently located in the heart of Beverly Hills, California, providing a central base for coordinating services across the expansive Los Angeles, Orange, and Ventura counties. The specific address is 151 N San Vicente Blvd #200, Beverly Hills, CA 90211, USA. This central location ensures efficient deployment of their diverse team of clinicians and professionals to various communities across their service area.

The facility itself is designed to be highly accessible for clients, family members, and staff. Accessibility features ensure that all visitors can easily navigate the premises:

• Wheelchair accessible parking lot with designated spaces available.
• On-site parking, including a free parking lot, to accommodate visitors.
• Wheelchair accessible restroom and seating areas.
• Amenities also include a gender-neutral restroom, demonstrating a commitment to inclusion for all community members.

The agency’s core offering is in-home care, meaning that while the central office is a key point of contact, the majority of the service delivery takes place directly in the patient’s residence, maximizing comfort and reducing the need for travel.

Services Offered

Universal Home Care, Inc. provides a wide spectrum of home health and hospice services tailored to meet individual patient needs, often delivered by a multilingual and multiethnic staff to best serve California’s diverse population. The services are broadly categorized into home health care and hospice care:

• Home Health Care Services (Intermittent Care): This includes a range of medical services provided for an illness or injury, aiming to restore health, safety, and independence. This is typically for homebound patients under a physician's care.
• Skilled Nursing (RNs and Registered Practical Nurses) for procedures like wound care, medication administration, and vital sign monitoring.
• Physical Therapy to aid in recovery from surgery, injury, or to manage chronic conditions.
• Occupational Therapy and Speech Therapy.
• Home Health Aide services for assistance with daily living needs.
• Medical Social Work.
• Orthopedic and Cardiology Care support through utilizing technology and remote monitoring systems.
• Hospice Services (Palliative and Comfort Care): Focused on providing comfort, dignity, love, and respect for patients with a life-limiting illness, typically a prognosis of six months or less to live.
• Pain and symptom management, focusing on physical comfort.
• Psychological, emotional, and spiritual support for the patient and family, including counseling and chaplain services.
• Bereavement care for family members for a year following a loss.
• Respite services for family caregivers.
• Certified Home Health Aide (CHHA) and Volunteer services.
• Aged Care Programs:
• Assisted Living Waiver (ALW) Program, which assists low-income, Medi-Cal eligible seniors to receive care in a community setting instead of a nursing facility.

Features / Highlights

Several key features set Universal Home Care, Inc. apart as a prominent provider of home care services in Southern California:

• Long-Standing Experience: The organization has been operating since 1996, demonstrating significant stability and experience in the complex field of home health and hospice care within California.
• Women-Owned Business: The organization identifies as women-owned, contributing to the diversity of leadership in the healthcare sector.
• Extensive Service Area: Services are offered across Los Angeles, Orange, and Ventura counties, providing a wide geographical reach for Southern California residents.
• High Patient Volume: The agency reports having served over 50,000 satisfied patients, indicating a large volume of care provided over their years of operation.
• Availability: The office hours are 9 AM to 5 PM, Monday through Friday, but they offer a live attendant on call 24 hours a day, ensuring support is available outside of standard business times.
• Multilingual Staff: They have an understanding and appreciation for the multilingual, multicultural community they serve, with staff and nurses fluent in a dozen languages, which is crucial for effective patient-family communication.
• Acceptance of Diverse Payment Options: Services are provided under Medicare, Medi-Cal, Private Insurance, and Direct Payment, aiming to reduce financial barriers to necessary care.

Contact Information

To inquire about services, eligibility, or to speak with a professional, California residents may use the following contact details:

• Address: 151 N San Vicente Blvd #200, Beverly Hills, CA 90211, USA
• Phone (Toll-Free): (800) 200-1020
• Mobile Phone: +1 800-200-1020

The phone line features a live attendant on call 24 hours a day for immediate needs and inquiries outside of regular business hours.

What is Worth Choosing

Choosing the right home health or hospice provider is a deeply personal and critical decision for individuals and families in the California area. Universal Home Care, Inc. is a choice worth considering for several compelling reasons that align with the needs of the local user base.

First, the agency’s longevity and scale—in business since 1996 with over 50,000 clients served—demonstrate a robust operational foundation and a deep commitment to the community. This experience is vital for navigating the complexities of home-based medical care. Furthermore, their accreditation as a Medicare and Medi-Cal certified provider simplifies the process for many California families seeking covered services.

Second, the commitment to an interdisciplinary, holistic approach is a significant advantage. The hospice program, for example, is not merely clinical; it addresses the physical, emotional, spiritual, and practical needs of the patient and the family. The provision of bereavement services for a full year after a patient's passing illustrates a dedication to comprehensive family support that goes beyond the patient's immediate medical needs.

Third, the agency’s focus on cultural competence, with a staff fluent in numerous languages, ensures that effective, respectful, and clear communication is maintained, which is essential for proper care and patient adherence to treatment plans in California's multicultural environment.

While the available customer reviews suggest that patient experiences, particularly with different therapists, can vary in quality—highlighting some exceptional nursing care but expressing concerns over the performance of some geriatric physical therapists—the organization’s dedication to providing a full spectrum of care, from skilled nursing to social support, remains clear. They openly accept Medicare and are explicitly aware of federal guidelines, like the Jimmo v. Sebelius ruling concerning maintenance therapy, which is important information for consumers to know as they advocate for their loved ones' services.

Ultimately, the 24/7 on-call availability, the breadth of services (Home Health, Hospice, Aged Care, and ALW participation), and the compassionate mission of this established, women-owned business make Universal Home Care, Inc. a strong and comprehensive option for those seeking in-home medical and supportive care in the greater Los Angeles region of California. It is recommended that prospective clients clearly discuss their specific therapy and care needs with the agency's leadership to ensure the best possible professional match for their situation.

Universal Home Care, Inc.

151 N San Vicente Blvd #200, Beverly Hills, CA 90211, USA